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HighPoint Property Management

2.5

About this business

HighPoint Property Management Corporation was incorporated in 2015 for the principal purpose of providing expert property management services specifically to residential condominium associations in London, Ontario and surrounding areas. 

Location details

240 Waterloo St, London, ON, N6B 2N4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.5101 reviews
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Ermira Bllaca's profile image
Ermira Bllaca 
on Google
a month ago

Extremely disappointed in this condo corp. I have been threatened and yet when I asked why, when I asked questions, none of my emails or calls get answered. And this isn’t the first time. When the windows were redone, I had so many complaints and had to harass them with emails to get anything done and fixed. It took forever! I am so disappointed and fed up with this mismanagement. Update: I had a meeting with Nicole and we sorted out a few things. I feel better about the situation and have upgraded the rating to 2. 

Yasser Ridwan's profile image
Yasser Ridwan 
on Google
a month ago

Worst property management group in London. I live downtown in one of their unit at London South Tower. The building is constantly being broken into, cars are being vandalized in the parking lots. The property management doesn’t do anything about the concerns of the residents. No security is deployed overnight to keep crackheads out. There’s no initiatives taken on their part and are reluctant to service issues. 

steve saker's profile image
steve saker 
on Google
a month ago

Victoria was great at helping me get answers and getting situated in my new apartment I purchased on Colborne St . She was quick and efficient . Great experience 

Michael Whaley's profile image
Michael Whaley 
on Google
a month ago

Unprofessional and Incompetent Management — Buyer Beware Our experience with HighPoint Property Management has been nothing short of a nightmare. Despite being owners in good standing who have consistently paid fees on time, we were blindsided by a special assessment with a steep deadline, with virtually no clear communication from the management team. The lack of transparency, poor communication, and failure to inform us of critical updates — including the rejection of our reasonable payment plan proposal — demonstrates a t... read more

Aurora-Anastassiya Pokhlebayeva's profile image
Aurora-Anastassiya Pokhlebayeva 
on Google
a month ago

It has been very unpleasant dealing with Nicole Horton, Senior Condominium Manager and President at HighPoint Property Management. Whenever I contact Nicole via email, I get rude, dismissive, and borderline passive-aggressive responses. That’s if I get a response. A lot of the time, my emails with concerns and requests go unanswered for days or weeks, and I have to follow up multiple times to get anything from Nicole. I spoke to her on the phone a few times, and the passive-aggressive tone and attitude coming from Nicole are... read more

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Frequently asked questions about HighPoint Property Management

How is HighPoint Property Management rated?

HighPoint Property Management has a 2.5 star rating with 101 reviews. 

When is HighPoint Property Management open?

HighPoint Property Management is closed now. It will open at 9:00 a.m. 

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