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Highlands Storage
- Self Storage
- Gravette, AR
About this business
Location details
13842 AR-279, Gravette, AR, 72739, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I cancelled my storage rental I rented online for this facility due to improperly advertised units. The owners ignore all my calls, the facility isn't secure, and they DO NOT take care of their customers. The units are open bay with other renters who don't even have locks on their units. I've been trying for over a month to get my money back. I've called the district attorney's office and now I'm calling the police department, because they won't return my calls to cancel and won't refund my deposit, and improperly advertise ... read more
This company is BAD!!! Stay away!! They will not stop charging our credit card months after discontinuing our storage site. Now they are charging us for late fees??? They haven’t reimbursed us for the months that they have been illegally charging us, despite us calling every month. Now they just hang up on us! This place needs to be shut down!!
What a horrible experience. We rented a storage container for a move, and the code given did not work on the gate. The customer service hotline did not operate on Sunday, so we had to rent another container. After this fiasco, the horrible customer service agent still did not cancel our rental. We are still dealing with it three months after the fact. DO NOT RENT HERE.
Terrible! Don’t go there.Go to Jane ,went on line to vacate and still sent bill, called and guy said he’d take of it, never called back , I called again because they turned on auto pay and charged for another month and girl hung up on me!! Be careful with these people , they are terrible
Frequently asked questions about Highlands Storage
How is Highlands Storage rated?
Highlands Storage has a 3.7 star rating with 29 reviews.
When is Highlands Storage open?
Highlands Storage is open now. It will close at 5:00 p.m.
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