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Highlands of Preston

3.5

About this business

Location details

2523 Ohio Dr, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5486 reviews
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Kin C's profile image
Kin C 
a day ago

Update March 2026: Another water issue. This time, water is leaking from upstairs when they turn on the water for shower. Update: In addition to multiple issues without any compensation, the renewal is 10% higher. My unit has had water issues multiple times, similar to the review from Brookyln McDaniel. First issue was leaking water near the window/drywall/ chimney from Feb 14. It was fixed but then it happened again on Feb 19. In April, another water leak happened but this time, it was a burst pipe from the shower. In June,... read more

Fritze Solitano's profile image
Fritze Solitano 
3 days ago

The employees are very helpful to help you, Im very happy to stay here clean ang safe. 

Tim McGough's profile image
Tim McGough 
a week ago

If you get apartment 3404 refuse to move in. The chimney is infested with hornets we got 40 confirmed kills so far using a broom and chancla because they told us to just light a fire and hope it goes away. *Edit* the new management, Birchstone, had pest control come finally. Thank you! 

Jose Gregorio Ramirez's profile image
Jose Gregorio Ramirez 
2 weeks ago

Living in this property is the best; it's very organized and clean. The office team is very friendly and efficient. Annah is excellent at treating residents, Jose Gabriel Felix and Hermes are excellent maintenance team members. 

Tre Rivers's profile image
Tre Rivers 
3 weeks ago

We have made numerous complaints to Eden in regards to our apartment flooding, since May, and nothing has been done to resolve this issue. We have a 7 month old baby, that can not safely crawl on the floors because they flood every other week. This is not acceptable. I would beware of the unprofessionalism of the front office staff, especially Eden, before deciding to lease here Lazy maintenance workers that always have an attitude whenever there is an issue with our apartment 

Frequently asked questions about Highlands of Preston

How is Highlands of Preston rated?

Highlands of Preston has a 3.5 star rating with 486 reviews. 

When is Highlands of Preston open?

Highlands of Preston is closed now. It will open at 9:00 a.m. 

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