Highlands at the Lake's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Highlands at the Lake

3.8

About this business

Welcome to Highlands at the Lake Apartments, nestled in the beautiful Percy Priest Lake neighborhood of Hermitage, TN. With easy access to I-40, our community is located just 12 miles from Historic Downtown Nashville and minutes away from Nashville International Airport. Our newly renovated one, two, and three-bedroom apartment homes offer amenities such as shaker-style cabinetry and oversized closets which makes Highlands at the Lake a beautiful and convenient community to call home. 

Location details

100 Arbor Lake Blvd, Hermitage, TN, 37076, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.8131 reviews
Select a rating
Averii Goddard's profile image
Averii Goddard 
on Google
3 days ago

EDIT 07/01/25: I did receive a voicemail asking me to come into the office today, but I’m still waiting on a written response to the formal email I sent Jennifer yesterday. A public comment doesn’t replace real follow-up or accountability for the deeper pattern of negligence in maintenance, communication, and management. For context: the AC was finally fixed yesterday—but only after I escalated the situation up the corporate chain because the property would not answer the phone, posted on social media out of desperation, whi... read more

Averii Goddard's profile image
Averii Goddard 
on Google
4 days ago

The pools are not open at the end of June. There are “wood roaches” all over the property that find their way inside no matter how much you clean. The trash is always overflowing which I’m sure makes pre-existing pest issues much worse. Now, the most pressing issue I have is with Highlands maintenance and upper management’s abilities to resolve ongoing HVAC issues and negligence during maintenance emergencies. I’ve had repeated HVAC issues in my unit for 6+ months now, including when a part in the HVAC unit burnt completely ... read more

Timothy Petek's profile image
Timothy Petek 
on Google
a week ago
Robin Holdsworth's profile image
Robin Holdsworth 
on Google
3 weeks ago

Its June and BOTH Pools are CLOSED for repair which has been known for several months...a tragedy with the children out of school, and basketball courts without baskets or nets and littered with trash. Shame on Highlands management. 

Brett Laura's profile image
Brett Laura 
on Google
3 weeks ago

Property management is garbage. Trash compactor is always overflowing garbage mounds. I have been here for 4 years and had this has been a nightmare experience pretty much the whole time. I'll not be renewing and will begetting out as soon as possible. You'll be charged for not having your renters insurance paperwork despite having sent them the forms multiple times, currently I have been charged a fee 7 months straight with no reimbursement. My dining area walls have been ripped out for months, as has the padding under the ... read more

View all google reviews

Frequently asked questions about Highlands at the Lake

How is Highlands at the Lake rated?

Highlands at the Lake has a 3.8 star rating with 131 reviews. 

When is Highlands at the Lake open?

Highlands at the Lake is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com