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Highland Springs

3.1

About this business

Highland Springs is a behavioral health facility offering inpatient and outpatient mental health and addiction treatment to adults and their families. 

Location details

4199 Mill Pond Drive, Shaker Heights, OH, 44122, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.1260 reviews
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Charles O.'s profile image
Charles O. 
4 years ago

The worst place in Ohio. The incompetent staff did not even give me a toothbrush or basic toiletries like toothpaste and soap so I went 4 days without a shower. They break all laws pertaining to this type of business. Don't learn the hard way, just stay away, then sue them like I did. !!!! 

Gretchen S.'s profile image
Gretchen S. 
4 years ago

Would NOT recommend! Uncaring, disorganized, very poor communication. My daughter slept in her contacts the first night and I only caught it the next day by chance. Otherwise it could have continued, damaging her eyes. . Support staff can't answer basic questions. VERY slow in giving personal belongings. She waited 12 hours to get her glasses. Huge confusion about discharge procedures. Couldn't get anyone to call back. This facility was not in network but we were willing to pay the $900 a day for really good car... read more

Frequently asked questions about Highland Springs

How is Highland Springs rated?

Highland Springs has a 3.1 star rating with 260 reviews. 

When is Highland Springs open?

Highland Springs is open now. It will close at 11:59 p.m.  

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