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Highland Hospital Emergency Room

3.7

About this business

Location details

1000 South Ave, Rochester, NY, 14620, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.767 reviews
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BE Honest's profile image
BE Honest 
2 weeks ago

I really like the emergency room staff. Went in at about 4:00 a.m. on the 24th of April for heart issues. Every one of the staff or excellent and kind. Very unusual and refreshing. Dr Knapp is really good doctor and was very thorough. Definitely the best emergency room that I have have been to in the Rochester area. Whatever they are doing I hope they keep doing it! 

Dallas Wheatley's profile image
Dallas Wheatley 
a month ago

EDIT: went to get the prescription and the pharmacy said they never got it. Called the ED to have it sent over again and they told me that not only was my physician off duty today but I would need to wait until the shift change finished (in an hour) before anyone would be able to get to my request. It’s just a prescription for a nausea reliever and they’re acting like I’m asking for opioids. ORIGINAL: I understand that they’re probably short staffed or under funded, I get that. But also, at 6pm I took an ambulance here for a... read more

M_'s profile image
M_ 
2 months ago

If you have to go to an emergency room choose highland over strong. Having alot of experience now with both they are more efficient with nicer staff at Highland. Plus the lights are more dim and not as irritating. 

KL B's profile image
KL B 
3 months ago

Highland Hospital Emergency Department does a good job at seeing patients more quickly than Strong Memorial Hospital does. If you had a fall, suspect a broken bone or need any imaging this place is where you should go. However, remain cautious. I brought my mother here who suffered from dementia after she fell and they did not accurately document on imaging that she broke her left arm. I requested an amendment and they were not able to make one on the imaging. I then had to remind the doctors multiple times that she broke he... read more

Marcia Williams's profile image
Marcia Williams 
3 months ago

Staff was attentive and efficient. Long wait. Saturday late night, lots of people waiting 

Frequently asked questions about Highland Hospital Emergency Room

How is Highland Hospital Emergency Room rated?

Highland Hospital Emergency Room has a 3.7 star rating with 67 reviews. 

When is Highland Hospital Emergency Room open?

Highland Hospital Emergency Room is open now. It will close at 6:00 p.m. 

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