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Highland Hospital Emergency Room

3.5

About this business

Location details

1000 South Ave, Rochester, NY, 14620, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.575 reviews
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Jessica Santos's profile image
Jessica Santos 
a week ago

Here we go: I came into Highland ER at 6:00pm with a possible DVT , a lady next to me was brought by ambulance for kidney failure. She had been there since 4:00pm in a wheelchair. Another lady was waiting for an EKG. I’m from Florida so experience this ER was like stepping into a nightmare. The doctor with the long beards and curly mustache told me this when I said, “Look, I think I might have a DVT and those things travel. His response, “You have to wait. That’s why your checked in.” The nurse with the cute bandana and “EME... read more

SHEILA COLON's profile image
SHEILA COLON 
2 weeks ago

Terrible 

Anna Marie Lico-Alfano's profile image
Anna Marie Lico-Alfano 
3 weeks ago

More quiet than the major Strong Hospital, for sure. It's still a busy hospital but local and very helpful staff , nurses and personnel.. I find it pretty clean. Good for the age it is. Parking unfortunately is very tight. Made for smaller cars. Not for SUVs of today... It has been updated. Many procedures done here to save lives. Remarkable bariatrics here. I don't feel comfortable taking pictures in here. Manny people need their privacy... The gift shop is really unique and lovely. Beautiful people work here🩵. Caring empa... read more

Emily Cole's profile image
Emily Cole 
4 weeks ago

We had the worst service even at check in when someone is experiencing chest pain chest tightness and tingling of the face. No empathy, no concern, was not hopeful even at check in, when I called after leaving I was hung up on. 

Tess Collins's profile image
Tess Collins 
a month ago

Went in for stitches. This was the worst experience I've had at an ER, with a dangerous lack of medical professionalism. The NP I saw (Anna Vattana) seemingly had no idea how to do stitches. She asked ME if I thought I need more stitches because she "couldn't see very well." She gave me stitches she told me were dissolvable (they were not; I had to get them removed a month later after they started causing problems because they didn't dissolve). She sewed long-dead skin to my live skin after telling me it would come back to l... read more

Frequently asked questions about Highland Hospital Emergency Room

How is Highland Hospital Emergency Room rated?

Highland Hospital Emergency Room has a 3.5 star rating with 75 reviews. 

When is Highland Hospital Emergency Room open?

Highland Hospital Emergency Room is open now. It will close at 6:00 p.m. 

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