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Highland Ford

4.5

About this business

Here at Highland Ford, we believe in doing things right for the people that matter most - our guests! We aim to deliver a low-pressure automotive experience that's easy, fun, and rewarding from the first moments you step through our doors. Be it perusing our extensive selections of new and previously owned Ford vehicles to taking advantage of our many after-sale services, we are the local area team you can count on in Sault Ste. Marie! Remember to shop local--Highland Ford is your only 100% locally owned Ford Dealership. 

Location details

68 Great Northern Rd, Sault Ste. Marie, ON, P6B 4Y8, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5573 reviews
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Chris 9296834's profile image
Chris 9296834 
on Google
a week ago

I don’t own a Ford but I go here for all my oil changes. Their quick lube is quick, well priced and they are super friendly. Highly recommended. 

Mir Shafiee's profile image
Mir Shafiee 
on Google
3 weeks ago

Totally unprofessional operation and disrespectful customer treatment. Will never drive on to this car lot again! We were working with Britney on buying a vehicle. We inquired before the vehicle was even priced on the lot. Called and texted with them for 3 days “awaiting their inspection to finalize price”. “You will be the first person to call” . We were told several times, “Don’t worry. You are the first to call on it and you will be given the first opportunity to purchase”. Early morning call came today …. “Hi, this is Ja... read more

Rebecca Horsford's profile image
Rebecca Horsford 
on Google
3 weeks ago

Brought my 2015 Escape in a week ago, as my tail/lift wouldn’t open. They had my vehicle for 5 hrs and nothing was done, other than “diagnostics” which showed I needed a part to repair it. Charged $169 plus tax to tell me something I already knew. During the time they had my vehicle, they drained the battery, so it had to be boosted. Thanks again for nothing. When I made this appt., I was advised that my vehicle was in high demand and that they would be pleased to give me a trade in value. Salesman told us he would call us w... read more

Richard Renald's profile image
Richard Renald 
on Google
3 months ago

I was a loyal customer of Highland Ford for over 7 years, having leased multiple vehicles and paid over $84,000 to this dealership. I once looked at this place like family — but sadly, those days are long gone. The quality of service and integrity here has seriously declined. The sales manager, Jamie, comes off as arrogant and overly aggressive. It feels like it’s all about closing the deal at any cost. He’ll say whatever it takes to get you to sign, and then pressure you not to shop around. If you do choose to deal with the... read more

Brad Michael's profile image
Brad Michael 
on Google
3 months ago

Google asked me to review this place again! had scheduled an appointment to check out a vehicle a while back, but the salesperson-who may no longer be there-refused to return my keys unless I agreed to purchase a vehicle. 

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Frequently asked questions about Highland Ford

How is Highland Ford rated?

Highland Ford has a 4.5 star rating with 573 reviews. 

When is Highland Ford open?

Highland Ford is closed now. It will open tomorrow at 7:30 a.m. 

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