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Highland Family Medical Center

3.6

About this business

Location details

2012 Justin Rd #100, Lewisville, TX, 750777193, United States

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WeekdayScheduleStatus
MonClosed
Tue07:00 a.m. to 4:30 p.m.
Wed07:00 a.m. to 4:30 p.m.
Thu07:00 a.m. to 4:30 p.m.
Fri07:00 a.m. to 4:30 p.m.
Sat07:00 a.m. to 1:00 p.m.
SunClosed
3.616 reviews
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Shane Gailley's profile image
Shane Gailley 
2 weeks ago

been going here probably for 15 years and now they don’t want to accept the insurance that I have anymore, which is CIGNA.. Can’t refill any of my medicines because they have to see me and they can do cash pay.. The insurance and doctors are a complete scam 

Joshua's profile image
Joshua 
3 months ago
Kala DH's profile image
Kala DH 
a year ago

What I fail to understand from this "Medical" practice, is the general attitude of the front desk staff. You ask for a prescription refill, they claim they sent it to your pharmacy, but they didn't. So you call them back and ask them to send it again, to which they say they can't. THEY CAN'T ?? People depend on their medication, the front desk staff here doesn't seem to grasp that at all. They are rude and unhelpful at best. At worst they are endangering people's lives. But hey as long as they can bill our insurance! Maybe t... read more

Rebecca B's profile image
Rebecca B 
a year ago

What I fail to understand from this "Medical" practice, is the general attitude of the front desk staff. You ask for a prescription refill, they claim they sent it to your pharmacy, but they didn't. So you call them back and ask them to send it again, to which they say they can't. THEY CAN'T ?? People depend on their medication, the front desk staff here doesn't seem to grasp that at all. They are rude and unhelpful at best. At worst they are endangering people's lives. But hey as long as they can bill our insurance! Maybe t... read more

Amorette Windscheif's profile image
Amorette Windscheif 
a year ago

I have been a loyal patient of HV Family Medicine for almost 20 years and have always trusted their care—so much so that I referred my 76-year-old father to their practice in 2021. Unfortunately, our recent experience has left us extremely disappointed. HV Family Medicine announced they would be transitioning to a membership-based practice starting May 30th. My father had a physical scheduled for May 27th, which was time-sensitive due to a reoccurrence of an infection and required bloodwork. He had to wait for this appointme... read more

Frequently asked questions about Highland Family Medical Center

How is Highland Family Medical Center rated?

Highland Family Medical Center has a 3.6 star rating with 16 reviews. 

When is Highland Family Medical Center open?

Highland Family Medical Center is open now. It will close at 4:30 p.m. 

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