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Highgate at the Mile
- Apartments
- McLean, VA
About this business
Ideally located at The Mile, Highgate is nestled within a park-like setting with DC-style connections at the heart of Tysons. The largest employment hub in Virginia - and 12th largest in the nation - Tysons is home to the area's best shopping, dining, and entertainment, as well as sought after public schools. Just a half-mile from the Tysons Corner and McLean Metro stations, Highgate at The Mile is high style, high substance, and highly connected.
Location details
7915 Jones Branch Dr, McLean, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
We scheduled a 5PM tour on Highgate's website. Get to the property at 4:50, no one helps us until 5PM. At which we're told there are no property tours at 5PM, apparently the office closes at 5. I showed the agent my confirmation email of the tour, and said we just wanted to see 1 apartment's floor plan, we didn't need the grand tour. She continued to shake her head and say "the leasing agents are all packing up to go home, there are no tours". We scheduled the tour hours beforehand so the property knew it was in the system. ... read more
When you log onto the website for Highgate at the Mile, some of the 1st words you see is "High Standards" "High Style". As you enter the lobby at Highgate, it reminds you of a 4-5 star hotel lobby. Very elegant and the cosmetics of the building both inside and out are beautiful visually. Yet, all but a few staff members, exemplify the kind of customer care and concierge service one would expect in such a beautiful, classy and high rent complex. I've been a resident for months now and am very disappointed with the lack of... read more
If you would like to deal with unresponsive staff who do not care about you or your needs then you should move here. Desmond is the property manager and sets the bar very low for his staff. I viewed an apartment the first week of January that did not have a shower door/screen/rod. Desmond and Julian INSISTED the unit would not be on the market much longer(even though half the property is still empty) so I should put a deposit down and they would inquire about the shower. I gave them a security deposit in trust and hopes I wo... read more
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Frequently asked questions about Highgate at the Mile
How is Highgate at the Mile rated?
Highgate at the Mile has a 3.6 star rating with 310 reviews.
When is Highgate at the Mile open?
Highgate at the Mile is closed now. It will open tomorrow at 10:00 a.m.
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