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High Country Auto Center, INC.
- Car Dealers
- Richfield, UT
About this business
Location details
275 N Main St, Richfield, UT, 84701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brought our truck in for DEF issues. We thought they fixed it but they didn't. Electronic issues were not fixed although they said they were. Lastly, due to a recall our transmission went out. We had it towed there, as it was the closest dealer. We had tried to have the recall seen to at High Country three times before it went out and they refused to see it making excuses that they didn't have the equipment to do it. The problem with the transmission is well documented online and my husband is a former diesel mechanic, but h... read more
Brought our truck in for DEF issues. We thought they fixed it but they didn't. Electronic issues were not fixed although they said they were. Lastly, due to a recall our transmission went out. We had it towed there, as it was the closest dealer. We had tried to have the recall seen to at High Country three times before it went out and they refused to see it making excuses that they didn't have the equipment to do it. The problem with the transmission is well documented online and my husband is a former diesel mechanic, but h... read more
Small town friendly with a smile, but lacks Integrity-Ensure you check your service department receipt. I was charged 2.5 hours of labor. However I was there less than an hour. So a part that was $90 and took 50 minutes to install, but charged me $365.70 for 2.5hrs of labor that didn’t happen. Total bill was $519 for 50 minutes of labor and a $90 sensor. Small town customer service and honesty doesn’t exist here. I will be taking my business to a place that understands the meaning of Integrity.
UPDATE: 0708/2025: I emailed the owner the same day of this below review. Never heard back from him to this day. Stay away from this company. Buy from anyone other than this dealer. My truck now has 167342 miles. Pretty amazing from them saying the engine needed replaced. Worst service advisor experience ever! Cassidy Schear order # 168856 is either a lier or too incompetent to be representing this dealer. I brought my 2024 GMC in for a warranty turbo replacement. He tried telling me it was not under warranty and when I prov... read more
I was traveling home to Michigan on the weekend before Memorial Day. My truck broke down and I have to be towed along with the trailer that I was pulling. Called right at closing time on that Saturday and was told to just put in the parking lot and they had room for my trailer as well. On Tuesday when they opened after holiday they got me right in and was able to check out my truck. They had me back up and running by early Wednesday morning. I know they worked hard and put extra time in to get me going and on my way back hom... read more
Frequently asked questions about High Country Auto Center, INC.
How is High Country Auto Center, INC. rated?
High Country Auto Center, INC. has a 3.8 star rating with 99 reviews.
When is High Country Auto Center, INC. open?
High Country Auto Center, INC. is closed now. It will open tomorrow at 8:00 a.m.
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