This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
High Country Auto Center, INC.
- Car Dealers
- Richfield, UT
About this business
Location details
275 N Main St, Richfield, UT, 84701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very disappointing experience coming to this establishment to buy a truck. Test drove a truck I liked. Immediately noticed the alignment needed to be done. They did offer to fix the truck if I purchase it. So I made a very good offer. Ultimately offering 24,000 cash/check. They listed it at 24,900. Unfortunately the floor manager did not expect my offer. Instead told me how they can just “give” the truck away. I asked about them offering a warranty on the vehicle they state in the website. It Also states the do 171 point ins... read more
Brought our truck in for DEF issues. We thought they fixed it but they didn't. Electronic issues were not fixed although they said they were. Lastly, due to a recall our transmission went out. We had it towed there, as it was the closest dealer. We had tried to have the recall seen to at High Country three times before it went out and they refused to see it making excuses that they didn't have the equipment to do it. The problem with the transmission is well documented online and my husband is a former diesel mechanic, but h... read more
Brought our truck in for DEF issues. We thought they fixed it but they didn't. Electronic issues were not fixed although they said they were. Lastly, due to a recall our transmission went out. We had it towed there, as it was the closest dealer. We had tried to have the recall seen to at High Country three times before it went out and they refused to see it making excuses that they didn't have the equipment to do it. The problem with the transmission is well documented online and my husband is a former diesel mechanic, but h... read more
Small town friendly with a smile, but lacks Integrity-Ensure you check your service department receipt. I was charged 2.5 hours of labor. However I was there less than an hour. So a part that was $90 and took 50 minutes to install, but charged me $365.70 for 2.5hrs of labor that didn’t happen. Total bill was $519 for 50 minutes of labor and a $90 sensor. Small town customer service and honesty doesn’t exist here. I will be taking my business to a place that understands the meaning of Integrity.
UPDATE: 0708/2025: I emailed the owner the same day of this below review. Never heard back from him to this day. Stay away from this company. Buy from anyone other than this dealer. My truck now has 167342 miles. Pretty amazing from them saying the engine needed replaced. Worst service advisor experience ever! Cassidy Schear order # 168856 is either a lier or too incompetent to be representing this dealer. I brought my 2024 GMC in for a warranty turbo replacement. He tried telling me it was not under warranty and when I prov... read more
Frequently asked questions about High Country Auto Center, INC.
How is High Country Auto Center, INC. rated?
High Country Auto Center, INC. has a 3.8 star rating with 100 reviews.
When is High Country Auto Center, INC. open?
High Country Auto Center, INC. is closed now. It will open at 9:00 a.m.
Browse nearby in Richfield, UT
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com