Hi-tec Tv

ErnstArnst 

on Merchant Circle

11 years ago

Initial call to diagnose problem was $99. I paid $100 because he didn't have a dollar for change. Said he would call back with estimate in 3 days. Never called back. No response when I called the office. Usually no answer. These guys are a total ripoff. Can't even get me the part number I need. 

umpstu 

on Merchant Circle

12 years ago

When I was selling audio and video equipment, without fail I would send any repair issues to this company. I have known Alex and Jeff for many years and they are great with customers. And, by the way, I am a customer, too. 

Anonymous 

on Merchant Circle

14 years ago

Thank you!!!! I pressed the button you told me, and you saved me $$$. You didn't need to do that, but you did. Just for that I am sending you something in the mail. Hope you enjoy it. Sincerely CSB 

C J Ames 

on Merchant Circle

16 years ago

Our two year old, Plasma TV suddenly stopped working. We called HI-TECH TV. They actually send a real Electronics Tech. to come and diagnose the problem. Some companies send a pick up and delivery crew. In a very professional manner he diagnosed the problem and gave us an estimate. Just to be sure, we called the Factory to check on the price. They told us that that they don't control prices, but that this Estimate seemed very fair and accurate. After we gave them the "go ahead" it took only a day or two for the part to arriv... read more

Reginald Fischer 

on Merchant Circle

17 years ago

I called Hi-Tec to see if they would be able to repair my 36" Sony Trinitron. Alex asked me questions to determine what she thought the problem was and then gave me a very honest break down as to what it might cost me to fix the TV. She wanted to give me all the facts/costs up front to allow me to make an informed decision as to whether I wanted to spend the time/money make the trip down from 29 Palms to have it fixed. She even gave me the number of another repair shop in my local area that she recommended to repair my TV. I... read more

Olga 

on Merchant Circle

17 years ago

I bought an expensive 60" TV, that broke right after the warranty ran out. So my husband called the Manufacturer, and was told that this problem will be covered under extended warranty. They gave us a couple numbers to call. So we called the toll free number fist. After a run around, we got frustrated, and called the local number. After a couple of tries we got a hold of these really nice people at HI-TECH TV. We told them the problem, and before we got to tell them that our TV should be covered under extended warranty, THEY... read more

Olga Lee 

on Merchant Circle

17 years ago

I am a Senior Citizen from Sun City. A friend told me about your site at the Computer lab, so I decided to do a "good thing" long overdue. Two months ago, I called HI-TEC TV for a THIRD OPINION. The other two Servicers where telling me that I need this and that to fix my TV and it was going to cost me $$$ to fix my TV. These people told me to press a button and voila, my TV worked. They could have charged me a service call and could have come and done it themself, and made some money, BUT THEY DIDN'T. They service was FREE. ... read more