Heyward Allen Toyota Rental Car Center

James W. 

on Yellow Pages

9 years ago

Had my vehicle towed to Heyward Allen due to failure to start. Service advisor called me trying to get me to approve installation of new battery at more than$160.00 which is twice price from any auto parts store. (They ran the battery down trying to start car). Battery was less than 12 months old. They charged for over 3 hours for diagnostic to determine problem with fuel pump and wiring. Fixed problem as approved. I asked advisor to save old fuel pump, because previous mechanic had pulled fuel pump and determined it worked ... read more

honest_user 

on Yellow Pages

13 years ago

Terrible, terrible experience. Dealer promised a car at a price. Then, when car arrived without the roof rack tried to get us to pay another $750. Stay away!!! We are repeat Toyota buyers but will now travel to Atlanta rather than waste our time here. They even shipped out our trade-in before it was theirs and now need to ship it back!! The police assured us we could press charges, but we declined. This used to be a good dealership, but is now full of bad prices and bad follow-through. Stay away and drive to Atlanta. The pri... read more

familyofrhodes 

on Yellow Pages

15 years ago

I, unfortunately, have had experiences with several body shops in the Athens area. I will not go into the other experiences but want to tell you about my experience with Mr. Ransom at the body shop at Heywood Allen in Athens. Over 10 years ago, my mother was involved in a accident where a car side swiped her, damaging the mirror and window on her drivers door. The work was done by them and we continue to drive the car today. However after a couple of years we began to notice some scratching on the door window. As the years p... read more