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Hewlett-Packard
- Consumer Goods
- Palo Alto, CA
About this business
Location details
1501 Page Mill Rd, Palo Alto, CA, 94304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HP SUCKS – As of July 22nd, I still have no printer. I have called Amanda for the past three days at least once a day and she HAS NOT RETURNED ANY OF MY CALLS. The printer was sent to the WRONG address the first time, although I had corrected it with the escalations team multiple times. I have been required to call FEDEX myself to find out the status of the undeliverable item. I was then told by HP that the unit would have to be SENT BACK to them and could not be redelivered. I was told by Amanda that ANOTHER new printer wou... read more
WORST EXPERIENCE EVER – I would give the ENTIRE company and their products negative stars if I could. I have had the WORST customer service experience of my life dealing with this company over the past few weeks. I bought a very basic deskjet printer from Best Buy in April of this year, and could not get it to work, because documents repeatedly got stuck in the print queue. To make a LONG story short, I called tech support and spent over SEVEN hours troubleshooting the issue with 3 different technicians, who proceeded to rem... read more
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When is Hewlett-Packard open?
Hewlett-Packard is open now. It will close at 5:00 p.m.
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