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Hetter Heating & Cooling - Columbus, OH

4.9
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About this business

Hetter Heating and Cooling installs and services residential furnaces, air conditioners, heat pumps, air cleaners, humidifiers, UV lamps & thermostats. We are proud to service the Central Ohio area. We were founded in 1963 by Dick Hetterscheidt. In 1996, Dick’s son, John, became the owner and has been passionately leading the company ever since. We are a family owned company and our goal is to make you a part of our family. We strive to do what is right with every customer, every time and we are proud to be a two-time ... read more

Location details

4780 Kenny Rd, Columbus, OH, 43220, United States

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Review Performance in the last  
6 months
4.9836 reviews
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JoAnn S.'s profile image
JoAnn S. 
on Birdeye

2 years ago

Rick Hoffman is an excellent service technician for Hetter Heating. He is so pleasant and answers questions. It's always a pleasure to for him to service my furnace and air conditioner. A real asset for Hetter! JoAnn Sinclair 

Joyce Ailes S.'s profile image
Joyce Ailes S. 
on Birdeye

3 years ago

Rick was here for my semi-annual checkup on my furnace and air conditioner. He was on time, polite, and practiced Covid safety measures. Thank you. Joyce, Clintonville 

Bette Jo S.'s profile image
Bette Jo S. 
on Birdeye

3 years ago

Lance has been servicing our HVAC units for several years. He is very competent and polite. We look forward to seeing him every spring and fall. Bette Stempel 

Thomas B.'s profile image
Thomas B. 
on Birdeye

3 years ago

Rick Hoffman came out to my house this morning to do a maintenance check on my air conditioner. He called before he came, showed up as expected, and was very polite. The air conditioner is running great so he must be a good tech as well. Thank you Hetter. Tom in Westerville 

Mic F.'s profile image
Mic F. 
on Birdeye

4 years ago

Some of the worst customer service I have experienced. Our exterior AC unit quit working on a Saturday morning. I called at 8:21am on 7/6. Someone that seemed to be with the company (not the answering service) took my call and said they had 2/3 techs out working, took all of my information, and said a tech would be out shortly, and would call 30 minutes before they came. We hadn’t seen anyone at 3:30pm so I called back and got their answering service. I was told that I could be provided emergency services. I told them I ha... read more

Shawn L.'s profile image
Shawn L. 
on Birdeye

5 years ago

Chuck came out for spring service on our A.C. unit and was very easy to work with and explained all the details and probable causes of why our A.C. was freezing up and what it will take to fix. We have been customers since 2005 and very happy with the professionalism and knowledge of the staff at Hetter. Shawn Upper Arlington  

Jenny S.'s profile image
Jenny S. 
on Birdeye

5 years ago

Rick was here to do annual furnace maintenance. He explained how everything worked and what he'd done and why. The Hetter team is so professional and considerate of my home. I also bought my Trane furnace and air conditioner from them. 

Frequently asked questions about Hetter Heating & Cooling

How is Hetter Heating & Cooling rated?

Hetter Heating & Cooling has a 4.9 star rating with 836 reviews. 

When is Hetter Heating & Cooling open?

Hetter Heating & Cooling is open now. It is open 24/7. 

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