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Hertz / Uber Vehicle Solutions

2.2

About this business

Location details

8521 Van Nuys Blvd, Los Angeles, CA, 91402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.293 reviews
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GamerGod_King's profile image
GamerGod_King 
on Google
a month ago
Kareem Ali's profile image
Kareem Ali 
on Google
a month ago

I have been using one of their rentals for almost a year now and the experience has been great! Everything is smooth, clearly explained, reasonable and the maintenance check ins are always done quick. It seems a lot of people don't understand how holds work on cards or how to manage their money which causes issues. This isn't an problem on the part of the Hertz team, they are very patient and clear with their communication. I have never had an issue reaching them when necessary. 

Richard Singh's profile image
Richard Singh 
on Google
2 months ago

Hello, it's very disappointing to see this type of behavior from a customer service representative. She directed the black man in front of me to "Stand over there" while she called me up. I looked at her with disgust and said I'm with him. She then turned into Satan's sister and walked away. 5 minutes later she returned with the same disposition. Proceeded to get the receipt and asked her a question and she REFUSED to help any further. I wouldn't want her working for me. 

WYATT BROOKS's profile image
WYATT BROOKS 
on Google
4 months ago

This outlet was not available during the hours of operation and I left the car more then two days later the car is not listed as returned and is trying to charge for a new rental week Also I had a prior vehicle that broke down and I called them to tow it witch they did however they charged for a extra week. The most terrible experience you can have is to rent from here. 

Pete Schroeder's profile image
Pete Schroeder 
on Google
6 months ago

This place is AWFUL. Go to Avis. The cars are disgusting, over-priced, and they literally steal money from you. Uber drivers, avoid this place at any and all costs!! 

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Frequently asked questions about Hertz / Uber Vehicle Solutions

How is Hertz / Uber Vehicle Solutions rated?

Hertz / Uber Vehicle Solutions has a 2.2 star rating with 93 reviews. 

When is Hertz / Uber Vehicle Solutions open?

Hertz / Uber Vehicle Solutions is closed now. It will open at 9:00 a.m. 

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