Hertz - Uber Pittsburgh

A C 

on Google

4 weeks ago

Service was good from the counter. Cars aren't great. They need to put more money into this location. 

Jarrance Marshall 

on Google

3 months ago

I don’t know who specifically I spoke with, but it was a gentleman who was not pleasant. I called to confirm my reservation and I don’t know if it was due to the early morning call but I was greeted with an attitude during the conversation. I was trying to gain clarification of how the rental process would work And he seem to be annoyed with the information needed to assess my reservation. I wish that customer service was actually a skill used in the process to discuss my reservation. I understand that that everybody’s a war... read more

Ed K 

on Google

5 months ago

I stopped in about a week or so before I needed the rental to get some information They gave me a price for a vehical at that time of $50. I went in on the Friday to reserve a vehicle for Monday morning. When I talked to him then he told me $69. I went back to Enterprise because I dealt with them in the past and they never switched on me. At that point I couldn't trust Hurst so I didn't want to take a chance for anything further. 

Sertaç Temur 

on Google

a year ago

Everything was going good until we returned the car. We returned the car on time. And asked the Hertz staff several times that “is that all I should do” and she replied with very rudely “Yes! That’s all you may go”. After the bill sent, I realized that it is charged 1 extra day. The staff is really irresponsible! No cares about you even you have a proof for returning the car on time! And also you cannot get support from the customer service. Never ever gonna use Hertz for renting car. 

Zach Berger 

on Google

a year ago

Made a reservation when I showed up they had no cars available. What is the point of a reservation if they don't honor them.