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Hertz- Lyft Express Drive

3.4

About this business

Location details

2751 NW 39th Ave, Miami, FL, 33142, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4121 reviews
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Highlighted review
Tito Titos's profile image
Tito Titos 
a year ago

Left me stranded. Paid the $40 I had left in my Uber wallet & I called before hand for nothing because they still closed their gates early. I didnt have a ride back because I couldnt pick up my rental thatsl was already reserved, and no more money left in my Uber wallet. They should update their hours of operation if they do not like to work until 5pm. Worst part is that I was on the phone with one of their own representatives, he confirmed they are supposed to close at 5pm since before that, and he heard everything happenin... read more

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Be Safe Vip's profile image
Be Safe Vip 
11 months ago

These people are heartless they do not care about customer service they are poorly trained. Got there few minutes before 5pm on a Friday and they decided to have a watchman to literally take me out of the parking lot not allowing me even get the proper information, this with a valid paid reservation. I hope this helps other people to chose a different location. 

Highlighted review
Tealianna Spinelli's profile image
Tealianna Spinelli 
11 months ago

If I could give this place a negative 5 stars I would. I was with hertz for 9 months and every single one of the cars had roaches in them. Absolutely disgusting. I can not believe they would even be okay with giving cats out with roaches in them. They would do Absolutely nothing to fix it but give me another car with more roaches. They also have tried to charge me over $2000 in tolls when I have already paid the tolls. I would never recommend anyone going here. There are so many more things that happened that hertz did but I... read more

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Star Star's profile image
Star Star 
a year ago

1 star rating to the company HERTZ in regards to customer service. As of the day being 3/7 (Friday) I went to the Hertz location: 2751 Nw 39th Ave Miami, 33142. And they had told me the vehicle I returned due to a recall was no longer in their position after 3 days of my drop off had passed. Then they sent me to Miami International Airport to the lost and find item department on the third floor. Just for the agent to tell me that the reference number of my form didn’t exist in their records. And that Hertz from the location ... read more

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Ruben Presas's profile image
Ruben Presas 
5 months ago

They advertise $225 and end paid $580 and let customer waiting for more than 1 hour 

Frequently asked questions about Hertz- Lyft Express Drive

How is Hertz- Lyft Express Drive rated?

Hertz- Lyft Express Drive has a 3.4 star rating with 121 reviews. 

When is Hertz- Lyft Express Drive open?

Hertz- Lyft Express Drive is open now. It will close at 5:00 p.m. 

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