Hertz- Lyft Express Drive's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hertz- Lyft Express Drive

3.6

About this business

Location details

2751 NW 39th Ave, Miami, FL, 33142, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6109 reviews
Select a rating
Be Safe Vip's profile image
Be Safe Vip 
a week ago

These people are heartless they do not care about customer service they are poorly trained. Got there few minutes before 5pm on a Friday and they decided to have a watchman to literally take me out of the parking lot not allowing me even get the proper information, this with a valid paid reservation. I hope this helps other people to chose a different location. 

Tito Titos's profile image
Tito Titos 
a month ago

Left me stranded. Paid the $40 I had left in my Uber wallet & I called before hand for nothing because they still closed their gates early. I didnt have a ride back because I couldnt pick up my rental thatsl was already reserved, and no more money left in my Uber wallet. They should update their hours of operation if they do not like to work until 5pm. Worst part is that I was on the phone with one of their own representatives, he confirmed they are supposed to close at 5pm since before that, and he heard everything happenin... read more

Tealianna Spinelli's profile image
Tealianna Spinelli 
a month ago

If I could give this place a negative 5 stars I would. I was with hertz for 9 months and every single one of the cars had roaches in them. Absolutely disgusting. I can not believe they would even be okay with giving cats out with roaches in them. They would do Absolutely nothing to fix it but give me another car with more roaches. They also have tried to charge me over $2000 in tolls when I have already paid the tolls. I would never recommend anyone going here. There are so many more things that happened that hertz did but I... read more

Star Star's profile image
Star Star 
a month ago

1 star rating to the company HERTZ in regards to customer service. As of the day being 3/7 (Friday) I went to the Hertz location: 2751 Nw 39th Ave Miami, 33142. And they had told me the vehicle I returned due to a recall was no longer in their position after 3 days of my drop off had passed. Then they sent me to Miami International Airport to the lost and find item department on the third floor. Just for the agent to tell me that the reference number of my form didn’t exist in their records. And that Hertz from the location ... read more

Letty Butler's profile image
Letty Butler 
3 weeks ago

Always provides great customer service. Thank you to all the staff and manager. 

View all google reviews

Frequently asked questions about Hertz- Lyft Express Drive

How is Hertz- Lyft Express Drive rated?

Hertz- Lyft Express Drive has a 3.6 star rating with 109 reviews. 

When is Hertz- Lyft Express Drive open?

Hertz- Lyft Express Drive is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com