Hertz Car Rental - Washington D.c. - Hilton Washington Dc HLE

Cyrus Guzdar 

on Google

3 weeks ago

This place is a joke. Ran out of cars with ten people in a slow line. Won’t cancel people’s reservations because they can’t. And they can’t give a direct number to the airport location. Never rent from here as the reservation doesn’t actually matter. They didn’t even come close to getting everyone a car. 

Chloe Taylor 

on Google

a month ago

An absolute nightmare of a place to find. We had to go into the Hilton to ask Hilton staff where to go. No signs or direction into the car park, no signs on where to go once in the car park. We picked our car up in New York City and returned here in Washington. Car park signs non existent. We then had to ask a member of estates staff where the desk was which turns out is in the lobby, get into the lobby and still unable to find! We then had to ask at the Hilton check in desk. Arrived at the hertz desk to the most rude indivi... read more

A C 

on Google

2 months ago

Car was not the one I reserved and was filthy. Dirt, sand, trash and a moldy plate in the trunk. Dirty door interiors and sticky center console. Dirty visors and interior of windshield was difficult to see through because it had a film on it. The car smelled like the moldy plate and marijuana.