Hertz Car Rental - Pittsburgh - 5th Avenue HLE

A C 

on Google

3 weeks ago

Service was good from the counter. Cars aren't great. They need to put more money into this location. 

Jarrance Marshall 

on Google

3 months ago

I don’t know who specifically I spoke with, but it was a gentleman who was not pleasant. I called to confirm my reservation and I don’t know if it was due to the early morning call but I was greeted with an attitude during the conversation. I was trying to gain clarification of how the rental process would work And he seem to be annoyed with the information needed to assess my reservation. I wish that customer service was actually a skill used in the process to discuss my reservation. I understand that that everybody’s a war... read more

Ed K 

on Google

5 months ago

I stopped in about a week or so before I needed the rental to get some information They gave me a price for a vehical at that time of $50. I went in on the Friday to reserve a vehicle for Monday morning. When I talked to him then he told me $69. I went back to Enterprise because I dealt with them in the past and they never switched on me. At that point I couldn't trust Hurst so I didn't want to take a chance for anything further. 

Anonymous 

on Google

11 months ago

Everything was going good until we returned the car. We returned the car on time. And asked the Hertz staff several times that “is that all I should do” and she replied with very rudely “Yes! That’s all you may go”. After the bill sent, I realized that it is charged 1 extra day. The staff is really irresponsible! No cares about you even you have a proof for returning the car on time! And also you cannot get support from the customer service. Never ever gonna use Hertz for renting car. 

Sertaç Temur 

on Google

11 months ago

Everything was going good until we returned the car. We returned the car on time. And asked the Hertz staff several times that “is that all I should do” and she replied with very rudely “Yes! That’s all you may go”. After the bill sent, I realized that it is charged 1 extra day. The staff is really irresponsible! No cares about you even you have a proof for returning the car on time! And also you cannot get support from the customer service. Never ever gonna use Hertz for renting car.