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Hertz Car Rental - Malden - Eastern Avenue HLE
- Transportation Services
- Malden, MA
About this business
Location details
388 Eastern Ave, Malden, MA, 02148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I recently rented from Hertz, and I wanted to sincerely recognize Christopher Diggs for his outstanding service. Both during my previous reservation and again this time, Christopher was consistently kind, professional, and incredibly detail-oriented. What impressed me most was that he seemed to be handling nearly all of the front desk responsibilities on his own — answering phones, assisting customers, providing explanations, managing paperwork, and keeping everything running smoothly. This location appears to stay busy with... read more
I would like to sincerely thank Christopher at Hertz Rental. He is highly efficient, professional, and consistently provides excellent customer service. He is very patient, attentive, and always does his best to meet customers’ needs. With his help, I was finally able to rent my dream car, which made my entire rental experience truly enjoyable. I felt very happy throughout my time using the vehicle and really enjoyed the driving experience. I truly appreciate his outstanding service and would highly recommend him to anyone r... read more
This will be a mixed review. First of all, there was one remarkable young man working solo in an office with four desks. Christopher Diggs was calmly handling a tremendous amount of traffic by himself. It was surreal - a mix of Uber drivers and rental customers waiting - more people than seats. Christopher never lost his cool. For Christopher I give a 5 star review. For management that allowed that situation - zero stars. The vehicle was a new vehicle - ~2000 miles, and it was dirty and very clear that the previous occupant ... read more
Worst hertz you could ever go to. Don’t waste your time. Over 30 minute wait to even talk to an employee in the store. HORRIBLE customer service & nobody ever answers the phone. They don’t care about their customers.
Their customer service is a nightmare! It took me 3 hrs of waiting to get my rental car and then tried to contact them over the phone nobody responded
Frequently asked questions about Hertz Car Rental - Malden - Eastern Avenue HLE
How is Hertz Car Rental - Malden - Eastern Avenue HLE rated?
Hertz Car Rental - Malden - Eastern Avenue HLE has a 3.1 star rating with 214 reviews.
When is Hertz Car Rental - Malden - Eastern Avenue HLE open?
Hertz Car Rental - Malden - Eastern Avenue HLE is open now. It will close at 5:00 p.m.
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