Hertz Car Rental - Knoxville, Tn - Clinton Highway HLE

T V 

on Google

a month ago

Placed a reservation online and was declined service because we did not have full coverage on our car. We purchased full coverage from hertz site and was told that does not apply. The staff say we should go somewhere else and could not refund the insurance we already paid. We were renting to go to our mother's funeral the next day and this was at 4:30. We will not even try Hertz again. We used them exclusively a decade ago and let because service was getting bad. Nothing has changed. 

Jason Richey 

on Google

a month ago

Rent at least once a month for the last two years and Megan and her team have been fabulous to work with. Any issue has been taken care of immediately could not ask for better customer service. 

Stormy Yarbro 

on Google

a month ago

Every negative review you read about this place is the absolute truth. The manager is rude, a liar and will run your card for amounts your insurance has already paid. Shady and truly the worst customer service experience I’ve ever had at a Hertz location. 

Brandon McCall 

on Google

2 months ago

Go any where else. This play is garbage. 

Nathanial Baehr 

on Google

2 months ago

I just left this location extremely angry. The female at the front was extremely rude. I was with a friend to pick up a car, he made a light hearted joke and she terminated the rental. This lady should be fired.