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Hertz Car Rental

2.5

About this business

Location details

999 9th St NW, Washington, DC, 20001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.5105 reviews
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Adam's profile image
Adam 
4 months ago

When I tried to pickup my rental vehicle I approached the Hertz desk and the employee was actively typing on the computer and either talking to himself or to a customer on speaker phone. When an employee is working with another customer you wait to be called or greeted. I waited for about 5 minutes while this employee continued to type on the computer. He did not acknowledge me at all. He didn’t even look in my direction. He didn’t say “I’ll be right with you” or even “good morning”. After it became increasingly awkward and ... read more

antonio berrocal martin's profile image
antonio berrocal martin 
5 months ago

Si esta tecnica de algunas Cias. Rent a Car , exigen pagos por la reserva y luego te la vuelven a cargar al recoger el coche. Prometiendo la devolucion a y si te vi no me acuerdo. Esto deviera estar penado, y prohibir esos dobles pagos o hacer la devolucion justo a la entrega del coche. A mi también me paso algo parecido en Hertz y me costo meses conseguir el reintegro. 

Alvaro B's profile image
Alvaro B 
5 months ago

Muy mala experiencia. Me han cobrado dos veces el importe y estoy tratando de que me lo devuelvan. Lo tenía pagado desde España y al regresar del viaje me cargaron 182$ enla tarjeta. Cuidado que no estafen a nadie más. En respuesta al propietario, no es suficiente con "lamentar" lo ocurrido. Debe inmediatamente solucionar el problema y devolver el dinero o tendré que iniciar acciones legales. Supongo que esos comentarios de la empresa son automaticas 

Karsten Holm's profile image
Karsten Holm 
5 months ago

Rigtig fin behandling og let og fair afregning - dejlig bil -alt i alt en god oplevelse 

Hyun-joo Kim's profile image
Hyun-joo Kim 
5 months ago

I was initially worried because this Hertz location had quite a few negative reviews. However, despite arriving just before their 5 PM closing time, the staff kindly guided me to the return parking area and even waited for me to come back after I had to move the car again to change my credit card. This was already past their working hours, but they were incredibly patient and helpful. When I visited again to rent another vehicle, I was able to receive the car I had reserved without any issues. The location is also very conve... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.5 star rating with 105 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 8:00 a.m. 

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