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49 Mall Dr W, Jersey City, NJ, 07310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I rented to go to my godfather’s funeral. Was the first person in line, waiting while two helped customers. One woman tried for 17 minutes to sale the toll to a man who said he wasn’t interested no less than five times. There must be some commission or something. After waiting over 20 minutes, I go a car that was dirty - I cleaned the interior myself because I saw that the establishment was struggling on the customer service front. I’m a gold hertz member and thought that I need to rethink my relationship with hertz complete... read more
I had an absolutely wonderful experience renting a car with Hertz, and I want to give special recognition to Irina for her outstanding service. From the very beginning, everything was handled quickly, smoothly, and with great professionalism. Irina was extremely polite, respectful, and attentive, making the entire process effortless and stress-free. She explained everything clearly, answered all my questions, and ensured that I felt comfortable and confident with the rental. It’s rare to encounter such a perfect balance of e... read more
TWO-HOUR LONG WAIT, mostly standing in line in cold weather to pick up my reserved car. And this even though I’ve long been a Gold Club member. WORST ever rental pickup experience!
Jade, thank you for your great help and understanding. Any company would be lucky to have such a wonderful employee like you. Thank you!
Hertz Car Rental has a 2.3 star rating with 496 reviews.
Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m.
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