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Hertz Car Rental
- Transportation Services
- Jersey City, NJ
About this business
Location details
49 Mall Dr W, Jersey City, NJ, 07310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am a hertz president circle member the pick up service is okayish I was out with the car in 20 mins and the return was seamless. I dropped the keys and done. But the customer service is terrible especially the manager, I was back to do a add-on on the car and I've been standing there for like 5 minutes no one asked for what I wanted. They looked at me and continued their chit chat. They don't care about the customer and the service is bad.
Excellent Customer Service ! ! ! Above & Beyond ! ! I Was In & Out . . This Location Is One Of The Best
I wish I could honestly give no stars. Its not even this location in particular even though its not great but the way hertz discriminates against people who only have access to a debit card only and not a credit card is crazy in 2026. I understand protecting your investment but when your competitors provide better experiences then hertz does, then you will lose out. I will never try to go there again because it has been 3 attempts over time and recently was the last straw. If you make a reservation in 24 hours with a debit t... read more
Excellent Customer Service ! ! ! Above & Beyond
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 2.3 star rating with 501 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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