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49 Mall Dr W, Jersey City, NJ, 07310, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
most inefficient company
I had a good experience here. There was no line and check-in took around 5 minutes. After that I had to wait a few more minutes for the car and I was off. Return was also very fast and the staff was pretty nice both times
The vehicle I rented from Hertz was not fully charged; it had only 32% battery when I picked it up. Later, the tire went flat, and I ended up wasting the entire day trying to fix it. I called customer care multiple times, but they kept sending me to different locations — one didn’t have tires, and the second place said the tire size didn’t match. When I asked to exchange the car, I was told to first fix the current one and then return it to the airport to swap for a new vehicle. The staff I interacted with were rude and unhe... read more
Location is horrible due to lack of Hertz signage at this location. Be careful to not take a wrong right turn because you might be entering a tunnel to Manhattan and that’s an entire other story plus fees you do not expect.
Hertz Car Rental has a 2.2 star rating with 474 reviews.
Hertz Car Rental is closed now. It will open on Monday at 8:00 a.m.
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