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Miami Downtown, 229 SE 2nd St, 229 SE 2nd St, Miami, FL, 33131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great service
Joann Pierre made a big difference during our Hertz rental experience. My elderly mother and I had some difficulty finding our way around the area while returning the vehicle, and Joann went out of her way to help us. What may have seemed like a small gesture made a tremendous difference to both of us. That is what great customer service is all about. Hertz has always been my first choice, and thanks to Joann, that decision was reinforced once again. Thank you, Joann, for your kindness, patience, and exceptional service.
Excellent experience with Hertz at the Downtown Miami location on SE 2nd Street. This was my first time renting with Hertz, and during this trip I rented with them on two consecutive occasions. Both experiences fully met my expectations. I especially want to recognize Jennifer Leiva for her outstanding customer service. She was extremely kind, professional, patient and helpful throughout the entire process. Being able to communicate with her in both English and Spanish made everything even easier. Jennifer helped me with the... read more
I had a great experience with Hertz! From the moment I arrived, the customer service was excellent. The management team was professional, welcoming, and genuinely focused on making sure everything went smoothly. They were helpful, attentive, and made the entire rental process quick and stress-free. It’s refreshing to receive this level of customer service, especially when traveling. The staff was friendly, organized, and went above and beyond to make sure I was taken care of. I truly appreciate the professionalism from both ... read more
Great fast service. Only improvement would be to be offered a choice of cars, and for the toll pass to be a tad cheaper. The daily rate is 3 x Alamo fee.
Hertz Car Rental has a 3.1 star rating with 863 reviews.
Hertz Car Rental is closed now. It will open on Monday at 8:00 a.m.
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