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Hertrich Toyota of Pocomoke
- Car Dealers
- Pocomoke City, MD
About this business
From day one the Hertrich Family knew the importance of customer loyalty. 50 years later the size of the Family has grown, but the constant emphasis on customer satisfaction remains the same, earning the dealership the distinction of being named "one of the top 100 Dealer Groups in the United States" (Ward's Automotive).
Location details
1337 Ocean Hwy, Pocomoke City, MD, 21851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My first time taking my dad's vehicle there because he always used them. Great service and they are generally very helpful, my service administrator guy though was not a very warm or friendly man, but he did his job very well and got me in and out in an extremely efficient manner which I was grateful for but definitely the guy could have been a little friendlier. I will debate whether to return because I prefer that whoever is dealing with the public ...well it's just good business. Also if he had been friendlier he would ha... read more
Debbie was great
Great experience. Jaron is very professional and worked diligently to get me an awesome deal on a new Toyota Tundra. Would highly recommend Jaron and the dealership.
Let me start with my engine light came on. And I found out from another dealership that it was this part. coolant bypass valve Making the engine light come on and thousands of people are going through this with 2020 Rav And it should be a recall. This part cost $160 And the dealership wants to charge me $1000 Argued with me about my warranty Even though I have a platinum warranty Miss deb inn serv Service Dep department is very rude and does not know how to communicate. I also had a problem with Brooke She answers the phones... read more
There is a lack of customer service and integrity at this location.
Frequently asked questions about Hertrich Toyota of Pocomoke
How is Hertrich Toyota of Pocomoke rated?
Hertrich Toyota of Pocomoke has a 4 star rating with 63 reviews.
When is Hertrich Toyota of Pocomoke open?
Hertrich Toyota of Pocomoke is open now. It will close at 5:00 p.m.
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