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1427 Bay Rd, Milford, DE, 19963, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
DO.NOT.GO.HERE! WHAT A RIPOFF! We called to inquire about an approximate cost for new brakes on a 2017 F150. We were told it would be between $399 and $599, depending on whether rotors were needed. We dropped the truck off, asked to have the brakes repaired, an oil change, rotate tires, and new air filter. They called and said with everything it would be right around $1000, we approved the work. Went to pick it up today and the bill was over $1,600!! Incredibly dishonest, they said they quoted $1,600 on the phone - if that w... read more
Great service dept.
My 2015 F250 Powerstroke Diesel had a rod bearing failure in April of 2022. The truck sat at the dealership for 15 months before it was finally repaired. I was given the runaround for months. I contacted a fire chief in Boston who's news story about one of his ambulances was very similar to my truck. His Ford rep was able to do what mine and Hertrich wasn't...secure an engine. Because of the amount of time and my business necessitating a truck, I ended up buying another from Hertrich Ford Milford...from Kurt Ruffing, the dea... read more
Purchased a used 2016 Chevy Trax from them 2 years ago. Turns out there was front end damage I wasn't informed about. The "excellent " warranty coverage actually covered nothing, and it was difficult getting answers about it. I have paid over $4000 in 2 years for repairs, for a bizarre combination of random engine problems. The check engine light comes on and off faster than the twinkle lights on a Christmas tree, and the codes are all random. Sometimes there's no code at all. Funny how there's no information about a vehicle... read more
Tony was very easy to talk to and helped us get everything together in a friendly and fast fashion. I am very happy with my purchase and would recommend Frederick ford to anyone looking to buy a new car.
Hertrich Ford of Milford has a 4.1 star rating with 383 reviews.
Hertrich Ford of Milford is open now. It will close at 6:00 p.m.
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