Hernandez Rafaela G MD

AR 

on Healthgrades

a year ago

Her office staff is not friendly, there is always a 30+ minute wait, and it feels very much like a pregnant lady mill. Weight, BP, pee in the cup, wait in the room, vag examination (without any kind of explaination why it's necessary) any questions? no? good, see you in 4 weeks!... It's very impersonal, feels rushed, and she doesn't really take the time to explain what is going on. If you have questions or want further explainations why something is necessary, or heaven forbit want to talk about an alternative to some basic ... read more

Anonymous 

on Healthgrades

a year ago

If this was a review that I was leaving 13 years ago when I had had my son all of my scores would be five out of five. My last few visits have not been a good experience. I feel like she doesn’t care as much 

Faith 

on Healthgrades

2 years ago

I had a later afternoon appointment and my wait time was about 10 minutes. The front staff was very friendly and efficient, the nurse went over my reason for visit and thoroughly reviewed my medical history. When Dr.Hernandez came in she had such a warm, welcoming and inviting personality. She listened to me and all my concerns and gave me multiple options without pushing me one way or another. She was very supportive and my exam was pain free and comfortable and very fast, the entire visit once I was in the room lasted abou... read more

Anonymous 

on Healthgrades

3 years ago

The front desk staff were very unprofessional and were gossiping loudly behind the counter. Waited 30 minutes in the lobby (which is typical for this office) & then another 45 in the room. I was sitting on the table in the hospital gown waiting for Dr. Hernandez to come in, and the other provider in the office, Dr. Ashley, walked in on me and congratulated me on being pregnant. I looked at her, puzzled, as she realized that I was not her patient, nor was I pregnant. At this visit, I communicated with Dr. Hernandez my wishes ... read more

Anonymous 

on Healthgrades

3 years ago

Dr Hernandez is amazing! She truly cares about you as a patient and spends time with you. She is amazing and delivered my first baby. I would rate her 10 stars if I could. The front desk staff are confusing about billing, so do your research with your insurance company before you go to her office. They will surprise you with random bills and now I found I don’t owe them anything. 

Amy W. 

on Healthgrades

4 years ago

I love Dr. Hernandez! She listens, cares, is very personable and genuinely cares about her patients! I would never want to see anyone else. 

Marie 4you 

on Healthgrades

6 years ago

Dr. Hernandez is knowledgeable and nice but her front office staff is not. Don't expect to be greeted or welcomed upon arriving. I work at an office setting and I would have been fired if I treated patients like this staff does. I'm not sure if they will see this review but if they do I highly suggest they work with their staff on this as it is not okay. By the looks of other reviews it seems like I'm not the only who feels this way. 

Christina S 

on Healthgrades

6 years ago

I have been cared for by Dr Hernandez for 12 years now and love her caring, professional expertise. She is highly skilled and knowledgeable. But also kind and compassionate. 

Erin M 

on Healthgrades

7 years ago

I have seen Dr. Hernandez for 3 pregnancies. She is absolutely amazing. She is the most kind and caring doctor and really takes the time to listen to you. I couldn't recommend her more highly. She also was fantastic for my last very tense delivery and I was able to avoid a c-section and have a vaginal birth like I wanted. She is very competent and a lovely person.