HERMÈS Westfield UTC Store

Maral Motazedi 

on Google

6 days ago

I visited your Hermes store in UTC. Mall recently with my mother and purchased items for both of us. Unfortunately, our experience was extremely disappointing. The sales associate. ASHMALLI was not only rude but made us feel unworthy of their attention, treating us with a condescending attitude. This level of customer service is unacceptable, especially at a luxury brand like Hermes. I hope you take this feedback seriously, as I will not be returning to this location. 

Sherry Moseley 

on Google

a month ago

Pure elegance 

Isaac Asimov 

on Google

a month ago

My wife was in the store yesterday and worked with a very lovely salesman. She liked a shawl, and wanted my opinion. We went to the store today to purchase the shawl, and told them we wanted the salesman from yesterday to get the credit for the sale. He put in the time and deserved the credit. They told us unless the shawl was on hold, he would not get the credit if he wasn't present. They also told us he would be back tomorrow, so we could come back if we wanted him to get credit. This is a $1,500 purchase. I think this is ... read more

Paul Batta 

on Google

2 months ago

Susan has been a wonderful SA. She is very responsive and makes us always feel welcome. She does her best to accommodate us and she always take the time to greet us when we pop in. 

Christian 

on Google

2 months ago

I primarily shop at Hermes Wynn in LV so I needed an SA locally. Today during my visit, I asked to be matched with one with good vibes and service. Well, I definitely didn’t get one that matched my vibe. I’m not new to Hermes but she sure made me feel that way. She was too quiet and reserved, low energy and no effort. I’m going to need another match or this location isn’t for me!