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Hermes San Francisco Store
- Leather Goods
- San Francisco, CA
About this business
Location details
125 Grant Ave, San Francisco, CA 94108, San Francisco, CA, 94108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Yesterday was my very first visit to the Hermès San Francisco store, and I couldn’t have asked for a better experience. I just returned from Paris and made a rushed purchase during a layover at London Heathrow that I wanted to exchange. From the moment I walked in, I was warmly welcomed and introduced to the most wonderful sales associate, Shaleena. With her help, I selected two beautiful twilly scarves, a scarf ring, and a stunning pair of sandals. I had a tough decision between the Eze 30 sandals in terre ambrée and the Ch... read more
Had a wonderful experience here! In town for work (from Vancouver Canada), only had an hour before I had to check out of my hotel and had to head to my flight soon so I popped by to try my luck on seeing if they had the bag I wanted in stock. Viktor made my day by letting me know they had one, and in palladium hardware 😍 I immediately paid and was in and out in 15 minutes. Viktor patiently answered my questions and also thoughtfully gave me a separate bag so I may travel with my new purchase discreetly. Thank you Viktor (an... read more
Nicest Hermes store I’ve ever been to, everyone was so kind from the greeters to the SAs. This was our first time to this location after moving to California. The SA we were paired with couldn’t have been better. Very easy to talk to and he helped build a wishlist. He was super patient and helped us get everything we wanted. Could not have asked for a better experience as a walk in! Looking forward to going back.
I have never been more disappointed walking into a so-called “luxury” boutique. The staff at this Hermès store are in desperate need of training, basic customer service seems foreign to them. Not only was the service tasteless and dismissive, but the associates clearly had zero knowledge about the products they were selling. It’s baffling, if you work at Hermès, the absolute minimum expectation is to understand the craftsmanship, the materials, and the heritage behind the brand. Instead, I was met with blank stares, vague re... read more
Frequently asked questions about Hermes San Francisco Store
How is Hermes San Francisco Store rated?
Hermes San Francisco Store has a 3.8 star rating with 206 reviews.
When is Hermes San Francisco Store open?
Hermes San Francisco Store is closed now. It will open on Monday at 10:00 a.m.
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