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Heritage Realty
- Real Estate Services
- San Mateo, CA
About this business
Location details
1107 S B St, San Mateo, CA, 94401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renters BEWARE of HERITAGE REALTY, SAN MATEO, CA – This review is based on my opinion only but I'll tip my hat to anyone who has a better experience with this company. Good luck to future victims... I mean renters! To be as nice as I can... Don't rent from this company if you value the following: Your time TRYING to reach them to fix problems Your money, because they seem to find a way of charging up the gazoo for ANYTHING Don't mind random rent increases Don't mind shotty Customer Service for basic info/questions any bimbo ... read more
Do not rent from them – I rented their house for six years. During the six years, I paid to clean carpet every year. I never draw a line on the wall. When I plan to move, everything got ugly. I told the manager one month before. They said they would count the day from the day the receiving written notice. I had to pay for 3 extra days. Ok that's fine. Then I moved and the house is still in great condition. I waited 3 month, and did not get my deposit back. I have to call many times, after I reached their top manager; I have ... read more
Unresponsive, not interested in assisting me. – I was completely baffled at the difficulty I was having getting basic information about a rental property from this company. Then, I read all the reviews online, and it made sense. I've not found one good review for them to date. They did not respond to my emails for over a week, and then I got a "mailbox full" response. I couldn't get my fax through (unsuccessful) due to problems on their end. Finally I got a terse response from an agent. She appeared not interested in assisti... read more
Don't rent here if you want to keep your deposit – I only gave this agency a star because I had to give them something. My husband and I tried to rent a property with them and gave them a deposit right away. It turned out the property wasn't going to work out for us. So without signing a lease the agent took our deposit. So within one hour of giving our check the agent refused to give us back our deposit. They gave us back half our deposit and got $1000 for 2 minutes of work they had plenty of back up of other potential tenn... read more
Terrible- Beware of Renting from them. Good Luck getting your deposit back – Do not rent from Heritage Realty, they do not correct any problems with your rental including not fixing the heater during winter, took two weeks. They never return any phone calls, lose your rent check after it has posted your account, call you and tell you they never got it. Most rentals have dirty old carpets and floors, which they refuse to put new ones in, and then expect you to clean them after you leave. When I moved in the carpets were still... read more
Worts property manegement ever – Never consider this company as the property management! The worst Realtors ever. They are not helpful at all, never fixing any problems. Don't answer the phone, not willing to communicate and help.
Unresponsive, incompetent, don't know CA tenants rights and laws. – I'd say Heritage Realty is the definition of zero star. Not competent - unresponsive to emails, phone calls, and written letters; property mgmt doesn't respond completely to clearly defined requests; they do not keep regular hours (arrive at work after 9:30, leave before 4:30) and are not available on weekends; multiple agents at Heritage Realty dealt with us at different times and with varying levels of success Not very courteous - If you manage to get one ... read more
Worst property manager ever. – I'm sorry I didn't read these reviews earlier. Everything I've read about this company has been borne out by personal experience. My husband and I just moved to San Mateo about two months ago, and we are renting a property managed by Heritage Realty. The house underwent major renovations before we moved in, but the renovators left a lot of incomplete jobs. We submitted our "walk through" document to Heritage expecting that they would have a handy man come make the repairs within a few days. Mor... read more
One star is one to many for this company – Been renting with them for 1 1/2 years now. Twice now they've tried to raise our rent drastically which both times we've gotten the OWNER of the house to tell them no. They are completely disorganized and seem incapable of staffing anyone that seems to have even a basic understanding of the English language. I called about wasps in our kitchen last summer, after they had been there for a week. First they thought I was calling about the dishwasher, after 30 minutes of repeating "WASP... read more
Frequently asked questions about Heritage Realty
How is Heritage Realty rated?
Heritage Realty has a 2.8 star rating with 63 reviews.
When is Heritage Realty open?
Heritage Realty is closed now. It will open tomorrow at 9:00 a.m.
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