Heritage Inn & Suites St. Louis/Fenton, Trademark by Wyndham

chasity pfaff 

on Google

3 days ago

I will update as I see about resolving my issues in the morning when I check out. Asked multiple times for towels (myself and another room) and they were out or in the laundry (2 night stay). There is no towels in the pool area at all. Found candy on the floor of my room (definitely not mine). Room is not the cleanest (unknown substance on the wall above the beds). There are no vending machines. When I called a few days prior to my stay staff told me there wasn’t a coffee pot in the room (there is). Breakfast area was comple... read more

Carl Wolfe 

on Google

6 days ago

Shower leaks and drips. 

Kaitlyn Gordon 

on Google

a week ago

Stayed here with two kids, Breakfast cook was very rude. Became irate when a man asked how long on the biscuits started screaming, cussing, & threatening everyone & their children. General manger did in fact let this continue on for several minutes before making the cook leave the building. Several other families were in the breakfast room, rushing out with their kids & canceling the next night stays. This was extremely stressful as we’re in a different place with kids (we thought was a safe environment) , and although it wa... read more

Mollie Durm 

on Google

2 weeks ago

The service of the staff was great. They were very friendly and attentive to our needs. The cleanliness of the rooms and the facility in general could have been better. There was a cup of coffee that was spilled by our elevator that had sat for over 5 hours, before it was wiped up. Elevator floors were not vacuumed, and the bathroom in our room could have been cleaned a little better. The breakfast was subpar. The biscuits and gravy were were actually really good. However, despite all of that. The room was huge, and the AC w... read more

Mollie Nolan 

on Google

2 weeks ago

The service of the staff was great. They were very friendly and attentive to our needs. The cleanliness of the rooms and the facility in general could have been better. There was a cup of coffee that was spilled by our elevator that had sat for over 5 hours, before it was wiped up. Elevator floors were not vacuumed, and the bathroom in our room could have been cleaned a little better. The breakfast was subpar. The biscuits and gravy were were actually really good. However, despite all of that. The room was huge, and the AC w... read more