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Heritage Hotels & Resorts

3.3

About this business

Heritage Hotels & Resorts is a chain of hotels that offers ideal accommodation for business, leisure, family, senior travel and guests with pets throughout the United States. It is a cultural hospitality group that caters guests in Santa Fe, Albuquerque, Las Cruces, New Mexico and Arizona. Its hotels provide venue for various events, reunion parties, conferences, corporate meetings, luncheons, dinners, receptions and weddings. Each hotel offers professional facilities, including Internet access and liquid crystal display (LC... read more

Location details

201 3rd St NW #1140, #1140, Albuquerque, NM, 87102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.337 reviews
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Norma Jean Scott's profile image
Norma Jean Scott 
5 years ago

Remove your fee's and just charge for a hotel !!!! 

Eric Dixon's profile image
Eric Dixon 
5 years ago

cancelled our reservation without telling us - had a suite reserved - sent us to another hotel! 

Vincent Bartholdi's profile image
Vincent Bartholdi 
6 years ago

Someone from Heritage Hotels needs to contact me regarding a refund and reimbursement at Hotel Albuquerque at old Town. This is terrible customer service. We have called that hotel several times. 

Melissa Mick's profile image
Melissa Mick 
6 years ago

I spent a beautiful evening at Level 5 on May 18th. Chris our sever was excellent and attentive. Every staff member had a smile and took care of our every need. The views are spectacular, and our food was delicious. I HIGHLY recommend this to visitors and home town people as well. An experience I will never forget, and my new go to place when I need a get away from the everyday. Never hurts to call ahead and check to see if you need a reservation, just to make sure it hasn’t been reserved for a private event. AMAZING! 

Larry Williams's profile image
Larry Williams 
7 years ago
Kathy Jesionowski's profile image
Kathy Jesionowski 
7 years ago

Hotel Chaco Albuquerque: Valet very inefficient. No signage or attendants when we arrived, and again when we left. Information desk staff unfriendly and not helpful. All staff we encountered too young and inexperienced in customer service. Level 5 restaurant menu very limited and uninteresting. Food was satisfactory, but portions small for price, and not special or very tasty. All that being said, the Hotel itself is absolutely gorgeous, especially the restaurant esthetics, and the view was outstanding. 

Alejandra Zamora's profile image
Alejandra Zamora 
7 years ago
Cynthia Whitney-Ward's profile image
Cynthia Whitney-Ward 
7 years ago
Adan Dino Carriaga's profile image
Adan Dino Carriaga 
7 years ago

Chaco is one of the most exquisite hotels in New Mexico, hands down, other Heratigw Hotels are not far behind 

Frequently asked questions about Heritage Hotels & Resorts

How is Heritage Hotels & Resorts rated?

Heritage Hotels & Resorts has a 3.3 star rating with 37 reviews. 

When is Heritage Hotels & Resorts open?

Heritage Hotels & Resorts is closed now. It will open at 9:00 a.m. 

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