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Heritage Body and Frame - Austin

4.5

About this business

Specialties Auto body collision repair and auto body refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We have the collision repai... read more

Location details

12952 Pond Springs Rd, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5184 reviews
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Eston R.'s profile image
Eston R. 
2 years ago

1. Requested on line appt, and was assigned a location and received confirmation , when I called to confirm, was told I needed to reschedule a different location 2.Showed up at new location after rescheduling. Was told by very young “appraiser” they would not repair my vehicle. (I am restoring old vehicle). Was told it would take to long. “..we don’t way to tie up our time”..or words to that effect. 3. Kid told me, “it is our policy to not repair vehicles that repair costs exceed value of auto”. I told him I was essenti... read more

Shibu Thomas's profile image
Shibu Thomas 
recommend  Recommended
5 years ago

5 star One of the best auto body shops around! Jason and his team at both locations are friendly and professional. They will walk you through every aspect of your repair. We were very well taken care of. I highly recommend Heritage Body and Frame! 

Melissa Shaw's profile image
Melissa Shaw 
6 years ago
Becky Sellers's profile image
Becky Sellers 
7 years ago

Repairs exceeded my expectations. The customer serve was exemplary. They notified us of each step and progress. Big shout out to Nathan Knapp and crew for a job not only well done but beyond my expectations. 

Sarah Mcwhorter's profile image
Sarah Mcwhorter 
7 years ago

Super fast turnaround. Very efficient and informative customer service, which is rare these days! My car is spotless upon pick up! Megan was great to work with!! I even got a free pen from the owner, who seems to be such a nice man! Thank you! 

Josh Brown's profile image
Josh Brown 
7 years ago

Great quality of repair and friendly staff. This is the only place I will take my vehicle for collision repair. 

Lee Martinez's profile image
Lee Martinez 
8 years ago
Lauren Field-Harper's profile image
Lauren Field-Harper 
8 years ago

Heritage was really easy to work with and set expectations up front of what to expect throughout the entire process. They finished when they said they would and my car looks amazing. I trust them and would use them again. I would also recommend them to friends and family as a trustworthy body shop. 

Emerson L.'s profile image
Emerson L. 
9 years ago

Very good job, very quick job and quality very good. Good customer service I will recommend you guys. Thank you very much to Megan!. See you soon for my others cars. 

Frequently asked questions about Heritage Body and Frame - Austin

How is Heritage Body and Frame - Austin rated?

Heritage Body and Frame - Austin has a 4.5 star rating with 184 reviews. 

When is Heritage Body and Frame - Austin open?

Heritage Body and Frame - Austin is closed now. It will open tomorrow at 7:30 a.m. 

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