Henson Heating & Air Conditioning Inc

pam dove 

on Google

3 months ago

Tried to contact for servicing and questions and got hung up on the first time, tried to call back on same number then no answer then used another phone with different number and rude gentleman answered immediately told me he was busy and another call was coming in and he hung up on me again. Horrible customer service. 

Michele Brown 

on Google

4 months ago

I used Henson Heating and Air back in April to have my two units serviced on my new build since they installed them. I signed up for their service plan which was $360. Rhett came out to service them in April. My husband and I were both home and our cameras recorded his arrival and departure time. He was here for 12 minutes. All he did was change my air filters, which we do monthly. Both units were off, being that the weather outside was very mild. He never turned them on. Two months later in June, they decided to finally cha... read more

Clay Webb 

on Google

6 months ago

Great service for my plumbing shop. Our AC went out twice this year during what I assume is a busy time for HVAC. Henson Heating & Air showed up both times quickly and got the Air conditioning working perfectly and with these 100 degree temps outside it was needed quickly! Thank you! Highly recommend. 

Casey Beaver 

on Google

10 months ago

I don't have really ever leave bad reviews for companies. But I've given this company a year to stand behind their work, and they just won't do it. They installed the Freon lines on my house too close to the outside edge of the framing on the exterior walls, and so the siding nails punctured the freon lines. It's against code to install them where they did. They sent a tech out a year ago and he agreed that it wasn't installed correctly and he fixed the puncture in the line. He said somebody would be coming back out to fix t... read more