1 Childrens Plaza, #2070, Dayton, OH 45404 United States
https://daytonpediatricdentistry.com/
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About
Dr. Kyle Hensley, DDS is a pediatric dentistry practitioner in Dayton, OH. He practices pediatric dentistry.
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Madelyn Smith on Healthgrades
2 years ago
01/30/2021, 05:15 AM
I called multiple times to get my special needs daughter into your office and I was told since she hadn’t been in for a while she would be considered a new patient and they don’t take new patients her age i then asked what Dr. Hensley recommends due to her medical history and was told that he was out of the office and they would leave a message for him and nobody ever returned my call so a week later i called the office back and his staff was rude and they continued to tell me the same thing they told me the week before that they would leave him a message and someone would get back with me. It’s been several weeks now since I spoke to their office and they have yet to get back with me....poor customer service.
Anonymous on Healthgrades
3 years ago
02/05/2020, 10:18 AM
I called and scheduled an appointment and was told my insurance was accepted. I drove an hour to get to this office and then was told they do not accept my insurance plan! Absolutely a waste of my time! I pulled my children out of school early to not even be able to have them seen! I would not recommend wasting your time with a office that has no idea how insurance works!
Anonymous on Healthgrades
4 years ago
04/25/2019, 03:14 AM
the dentist himself is great. But the people at the practice are awful. When you call to reschedule an appointment that they had to reschedule, they do not answer the phone. When you leave four Plus messages with your cell phone number for them to call you back, they do not answer you. When you call to the hospital to get a hold of someone and they give you an alternate extension, then you are placed on hold. Then they hang up on you at closing time even though you are on hold for 19 minutes so you still do not get to talk to the dentist about filling a cavity for an appointment that had to be rescheduled because of them. 1 star rating
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Larralu on CareDash
5 years ago
01/20/2018, 14:57 PM
I believe he’s truly in it for the money.
While everyone in his office seems extremely nice and truly cares about the kids I don’t think he does it all. Every appointment we go in all he does is pick fights and argue with the parents. I have older kids that brush their own teeth but he still yells at me telling me they’re not doing a good enough job. I’m not going to hold down a 14-year-old and brush his teeth for him. I had to reschedule an appointment because of a car accident and I couldn’t get in for three months. When I did come in for the appointment he yelled at me telling me how irresponsible it is for me to put things off. I’m sorry but there are things you can’t control.
Anonymous on Healthgrades
7 years ago
03/25/2016, 02:41 AM
Dr. Hensley seems nice. However, I have no impression of him as a health care provider because for some reason parents are not allowed to go into the office with their children. I don't understand it. My daughter's ok at the dentist, but some kids get scared! The worst, however, is the office staff. I had a billing issue and tried to call many times but nobody picks up the phone or returns calls. Only got thru twice and once had to hang up after 10 minutes before I realized they forgot about me.
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