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Henry County REMC

3.8

About this business

Incorporated in 1936, Henry County REMC is a social welfare electric cooperative organization serving the consumers who are also its members. The cooperative serves 9,644 residential, commercial and industrial accounts of Henry County in Indiana and the surrounding counties. It operates more than 1,000 miles of overhead and underground lines and offers non-permanent services for facilities such as campsites, grain bins and summer home. It also offers services for new constructions, locates electric and utility lines in case ... read more

Location details

3400 S State Road 3, New Castle, IN, 47362, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.851 reviews
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Dustin Brown's profile image
Dustin Brown 
recommend  Recommended
3 years ago

New member here and had a question about my bill. I wish I would have gotten the CSR’s name. She was AMAZING. Prompt, courteous, positive, and knowledgeable! She answered all my questions, help me make some changes on account, and did it quickly and efficiently! Big thanks!! 

Business response:

We appreciate your comment and feedback. 

Danielle Flagg's profile image
Danielle Flagg 
4 years ago

I've never had any issues with this location, but I've reported a tree being down on my electrical wiring twice over several weeks and nothing has been done about it. 

Linda Harless Reed's profile image
Linda Harless Reed 
recommend  Recommended
4 years ago

Always answers our needs. Kind courteous service and staff. 

Stephen Cooper's profile image
Stephen Cooper 
5 years ago

Become solar friendly!!!!!! 

Melissa Chamness's profile image
Melissa Chamness 
recommend  Recommended
5 years ago

Yes definitely and the are fast reliable 

Michelle Fuller's profile image
Michelle Fuller 
5 years ago

Tree trimming looks horrible and cut off way too much on two very old yet sturdy trees. They probably will not survive due to the lopsided nature of the trim. We have only had one outage in two years and it was a squirrel issue not a tree issue. ruined the aesthetics of our property. I am very unhappy that they can do this on property I own without permission. Perhaps the electric company should have purchased their own land to have electric lines. 

Heather Brower's profile image
Heather Brower 
recommend  Recommended
5 years ago

Came to our house in the middle of night for a flickering issue with our power. The customer service and the techs were very friendly and informative. Very much appreciated! 

Dawn Corrie's profile image
Dawn Corrie 
6 years ago

Rates are high, outage service is slow 

Mandi Carper-Quiroga's profile image
Mandi Carper-Quiroga 
recommend  Recommended
6 years ago

Great customer service! Friendly, knowledgeable, & efficient. ❤️ 

Frequently asked questions about Henry County REMC

How is Henry County REMC rated?

Henry County REMC has a 3.8 star rating with 51 reviews. 

When is Henry County REMC open?

Henry County REMC is closed now. It will open at 7:30 a.m. 

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