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Hennessy Jaguar Gwinnett
- Automotive
- Duluth, GA
About this business
Location details
3423 Old Norcross Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Stephen Hennessey made the process of buying a car quick and seamless. He answered all my questions and made me feel confident in my purchase. Ask for Stephen by name!
I recently purchased a Lexus through your dealership, and I was informed that it included a soft-close door feature. However, upon receiving the vehicle, I discovered that it does not have this feature. In addition, I was surprised to learn that I am being asked to cover the return shipping costs. Given that the vehicle was not delivered as promised, I believe this should be handled at your expense. This experience has been highly unprofessional, especially for a renowned dealership like yours. Additionally, the staff member... read more
My mother and I had a terrible experience at Jaguar Land Rover Duluth, and people deserve to know how customers are being treated here. My mother went in ready to purchase a vehicle and instead was immediately treated like she was committing fraud and couldn’t afford the car. The sales agents, Johndaniel, David, and the Asian guy were rude and dismissive and literally told my mother, “it says you’re fraud, you have to call Equifax,” and then walked away from her. No explanation, no respect, no professionalism. When my mother... read more
Worse customer service ever. My mother came to buy a car here and they made it seem like she was committing fraud. David or Daniel and the sales person Johndaniel then changed their attitudes when we explained that Hispanic people have two last names and in order to get a credit report you have to include both. If you’re a minority or don’t fit their idea of a customer don’t buy here, they will treat you as if you can’t afford it or if you’re fraudulent. If I could give zero stars I would.
So far all of my experiences in the last two years have been great. I appreciate them getting it right.
Frequently asked questions about Hennessy Jaguar Gwinnett
How is Hennessy Jaguar Gwinnett rated?
Hennessy Jaguar Gwinnett has a 4.6 star rating with 690 reviews.
When is Hennessy Jaguar Gwinnett open?
Hennessy Jaguar Gwinnett is closed now. It will open at 9:00 a.m.
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