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Hendrick Honda of Charleston

4.6

About this business

Located in Charleston, S.C., Hendrick Honda is an automobile dealership offering various types of pre-owned and new cars, trucks and sport utility vehicles. It offers vehicles sales, servicing, repairing and maintenance services. It sells pre-owned and new vehicles of various companies, including Mazda, Jeep, Chrysler, Dodge, Acura, BMW, Chevrolet, Chrysler, Ford, Land Rover, Lexus, Mini, Nissan, Pontiac Saturn, Scion, Subaru, Toyota and Volkswagen. Additionally, it offers new cars and trucks, such as the Honda Accord, Civic... read more

Location details

1478 Savannah Hwy, Charleston, SC, 29407, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunClosed
4.65,598 reviews
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Chris K's profile image
Chris K 
5 years ago

Purchased a used car from them, got it home, and it was missing some of the advertised options on the car. Lexus of ********** kept giving me the run around, so I contacted the corporate office using the Hendrick Cares support, and they put me back in contact with the dealership that I was having issues with. Had I known they didn't care, I wouldn't have wasted my time reaching out to them, getting a claim number, and contact information for them. I would have been better off calling their receptionist desk and asking to be ... read more

Business response:

We apologize that Mr. ****** was not happy with the resolution. Our Client Care department serves a a median between the dealership and the customer. The goal is for the dealership to resolve the issue within reason. Our Corporate Office does not negotiate pricing or handle the inner workings of a deal. In this particular case, we believe that the dealership was fair with their offer to resolve. We do care about all of our customers and we apologize that Mr. ****** feels this way. 

Jim's profile image
5 years ago

They will say whatever it takes to sell you a car. We purchased a brand new 2019 Z06 on December 26, 2019. We drove it off the parking lot and got onto the hwy and noticed it had a shake in it (when you buy these corvettes they have you drive like cars to keep the miles down on the original car) and called them to tell them about it. They told us to drive it 1,000 to 1,500 miles as it is probably due to it sitting and if it was still there take it in that they would take care of it. We asked if it was anything dangerous that... read more

Jerry C's profile image
Jerry C 
5 years ago

They will tell you anything to get you to come in and then try to rip you off so people if you go there take a calculator they advertise low prices on internet and then try to charge you 10 to 20 thousand over the internet price 

Chris C's profile image
Chris C 
5 years ago

I was a victim of the old bate and switch told the car was in and showed up the car was not there I was told sence I was a great loyal customer that I would be up grade to a LZ2 well they bring me a LZ1 ok I drive it and told them I would like to do a deal on it after waiting 6 hours they say o if we had the car u was looking for the first time we could do the pay ment your looking for but this car dont have the rebates and its hier I don't ask for upgrade just told I would get it. Then next day tiffany calls said she will t... read more

Sandy N's profile image
Sandy N 
5 years ago

Harassing me with phone calls even though i never answer the phone nor have i returned a call. 

Ben S's profile image
Ben S 
5 years ago

Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,000$ than other local dealership. Waste of time and $. 

Richard N's profile image
Richard N 
5 years ago

"BUYER BEWARE" They do the bait and switch. They advertise a price for a vehicle all over the internet then when you get there they tell you the price is only if you qualify for certain rebates. No where on ******** or ********** does it yes anything about this. It just states what the price is. They tried this to me over the summer. I went to walkout and then they honored the pricing. Now we are looking for a new vehicle for my wife and they tried the same BS. I'm done trying to deal locally. Going back to when I purchased... read more

Rashard A's profile image
Rashard A 
5 years ago

The jaguar dealership of ********* is awful. I've had nothing but problems from this car. For my car to be a 2018 it runs like a 1995 model. Now to top it off, I'm stranded on Christmas and can't get in touch with anyone from the dealership, not event the chat team can contact them 

Joseph C's profile image
Joseph C 
5 years ago

This is the worst car dealership/service department that I've had to do business with in my entire life. On September 6th my wife, son, daughter, and I was involved in a car accident that saw three vehicles completely totaled, and our vehicle damaged with over $10,000 in needed repairs. We have a 2010 GMC Acadia. It went to the body shop (Fix Auto Poway) for the rear collision damage, as we were in the very front, and I made sure there was enough distance between me and the car in front of me. We were the only vehicle that d... read more

Frequently asked questions about Hendrick Honda of Charleston

How is Hendrick Honda of Charleston rated?

Hendrick Honda of Charleston has a 4.6 star rating with 5,598 reviews. 

When is Hendrick Honda of Charleston open?

Hendrick Honda of Charleston is open now. It will close at 8:00 p.m.  

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