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6000 Monroe Rd Suite 100, Ste 100, Charlotte, NC, 28212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to share my recent positive experience with Eastbay BMW. My Service Adviser, Everardo, always assists me with my repair needs. When my battery died the night before, he was able to accommodate my last-minute service request in a timely manner. I highly recommend this dealership for your service needs.
I can never get the service I ask for , it seems that he techs only choose what the sent to do , never listen to what I want as.a customer , I own a 2025Maybach , anSL55amg , an Audia S5 convertible and a poesche911GTS and my children have four other Hendrick cars , I am recommending to all that they avoid any product that Hendricks sell , I service after the sale that matters the most and I am very disappointed in the lack of attention and responsibility they have to offer! After the warranty in over with on all my cars, I ... read more
As always, it’s a pleasure having Everardo as your advisor at East Bay BMW. He’s more than just an advisor—he’s like having a trusted friend looking out for you. I’ve known Everardo and Josh for a long time, and this is now the third BMW I’ve owned that bring to East Bay for service. Everardo always takes the time to explain what needs to be done right away, what can wait a little longer, and what I should simply keep an eye on. His honest advice and genuine care make a big difference. Thank you, Everardo, for always taking ... read more
I regularly service my BMW at East Bay BMW in Pleasanton. The service team is consistently reliable, and Everardo Diaz has become my go-to advisor for his professionalism, clear communication, and kind demeanor. Everardo prioritizes safety and explains his recommendations thoroughly, giving me the context to make informed decisions. He is also thoughtful about cost, presenting options and identifying relevant promotions without pushing services I don’t need or want. I appreciate his sound judgment and respect for my prioriti... read more
Hendrick Automotive Group has a 4.8 star rating with 7,100 reviews.
Hendrick Automotive Group is closed now. It will open at 8:30 a.m.
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