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6000 Monroe Rd Suite 100, Ste 100, Charlotte, NC, 28212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service as usual. My maintenance service advisor Everardo Diaz is very helpful and efficient. The technician inspection video and explanation is very detailed. Definitely recommend the service.
Note that is is not possible to provide 0 stars. Ive come to this business for years, but had a dangerous experience while coming for service this month (8/26). I am confident the dealership violated the North Carolina Motor Vehicle Repair Act, when they installed a different set of tires on my car than we had agreed in the estimate in the morning. I was never notified, and I was certainly never asked to approve a different and cheaper set of tires. The service advisor decided himself that’s what I should have installed. Eve... read more
Everardo Diaz was a great help as always. He's been my go to guy at East Bay BMW for the last 3 years. Always appreciate his help!
Everardo was great, helpful and informative. I’ve been getting my vehicle serviced here for a couple years and it’s been smooth and reliable every time.
Hendrick Automotive Group has a 4.8 star rating with 7,088 reviews.
Hendrick Automotive Group is closed now. It will open at 8:30 a.m.
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