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Helzberg Diamonds

4.7

About this business

Seiko, Movado 

Location details

11025 Carolina Pl Pkwy B-7, Space B-7, Charlotte, NC, 28134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7303 reviews
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Anna Broome's profile image
Anna Broome 
5 years ago

Long time customer here, and the people you have working here now are lacking in customer service skills! I was here yesterday evening to get my rings cleaned, no one acknowledged me (they were busy with others but that’s not the point). There was two people that walked in after me but they got service right away. Yep that makes total sense! SMDH! Then finally 2 of your female employees were free so it was me and another customer waiting, those 2 acknowledged us at the same time. I told the heavy set girl that I was there to... read more

Anna Broome's profile image
Anna Broome 
5 years ago
Aaron-Jennifer McPhatter's profile image
Aaron-Jennifer McPhatter 
5 years ago

I have always had great service at this location until this past week. I had a coupon and the sales girl acted like I was not worth the time. Aaparently there were no earrings under $100 and she stared at me blankly and said her insomnia was kicking in...really?!?! I walked out :( 

Jordan Hadley's profile image
Jordan Hadley 
recommend  Recommended
5 years ago

Great experience with this location, staff was wonderful, timely and helpful! Definitely doing business here again! 

Mary Pavlinchak's profile image
Mary Pavlinchak 
7 years ago
Yesenia Maldonado's profile image
Yesenia Maldonado 
8 years ago
Santana Thorpe's profile image
Santana Thorpe 
8 years ago
Joanne Rath's profile image
Joanne Rath 
8 years ago

I recently had my diamond rings updated with new heads for the diamonds as they were not looking too good. The staff at Helzburg were simply amazing in seeing me through this process and I am very happy with my rings. I cannot stop looking at them! Thanks so much! 

Frequently asked questions about Helzberg Diamonds

How is Helzberg Diamonds rated?

Helzberg Diamonds has a 4.7 star rating with 303 reviews. 

When is Helzberg Diamonds open?

Helzberg Diamonds is closed now. It will open at 9:00 a.m. 

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