Helotes Park Animal Hospital

Anonymous 

on Wellness

11 years ago

Would you recommend this provider to others? I Already Have Were the waiting room chairs comfortable while waiting for your pet? Yes Were you glad that you had the appointment with your provider? Yes Are you going to visit this provider again? Yes Were the examining rooms clean and free of odor? Yes, they were immaculate. 

Anonymous 

on Wellness

11 years ago

Would you recommend this provider to others? I Already Have Were the waiting room chairs comfortable while waiting for your pet? Yes Were you glad that you had the appointment with your provider? Yes Are you going to visit this provider again? Yes Were the examining rooms clean and free of odor? Yes, they were immaculate. 

Anonymous 

on Wellness

11 years ago

Would you recommend this provider to others? I Already Have Were the waiting room chairs comfortable while waiting for your pet? Yes Was this provider's office clean? Totally yes Was your pet anxious to leave this veterinarian's office? No, my pet seems to love it here and is never anxious to leave Did this provider give the impression that they cared about your concerns? Yes 

Anonymous 

on Wellness

11 years ago

Does this provider treat their staff well? Yes, they treat their staff with respect Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did they follow up with you after your appointment? Yes. Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and ... read more

Anonymous 

on Wellness

12 years ago

Was this veterinarian friendly? Extremely Friendly Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Did this provider rush your appointment? No Does this veterinarian offer emergency after-hour services? No, they encourage you to just go to another emergency vet Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long 

Anonymous 

on Wellness

12 years ago

Did this veterinarian have a large selection of medication available for your pet? Absolutely, they are always in stock and even offer flea medication by the month Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Did this veterinarian answer all of your questions? Yes Did this provider answer all of your questions? Every question I had was answered thoroughly Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolu... read more

Kelly 

on Wellness

12 years ago

We have 3 cats and bring them to Helotes Park Animal Hospital for all their vet needs. I have one cat I adopted with major medical issues and Dr. Masters got him all fixed up and was very knowledgable and reassuring with all of my questions. I would definitely recommend Helotes Park Animal Hospital. All of the staff are friendly and professional. 

barb christie 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Yes Does this provider maintain a professional appearance? Yes, he/she looked very professional Were the kennels and holding areas clean? Absolutely, the kennels and holding areas were some of the cleanest I have ever seen Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation.