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Helix
- Real Estate
- Chesapeake, VA
About this business
Coastal Virginia’s newest urban lifestyle community, HELIX Apartments, is calling your name. Take advantage of the opportunity to live in Chesapeake’s Summit Pointe. Being hailed as the “Downtown Chesapeake,” Summit Pointe is a distinctive, urban mixed-use community singularly focused on quality amenities. If you’re looking for a bustling community complete with luxurious apartment homes and surrounded by some of the most popular spots in Chesapeake, HELIX is the place for you to call home.
Location details
1510 Summit Pointe Dr, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to love it! We pay high rent prices to live here and they advertise a luxury experience! Which indeed you are not getting at all. When addressing concerns - the leasing staff isn’t always on the same page and/or they have their days in terms of “attitude” they just act like the residents are the problem for addressing some issues. I’ve been living here since April and I wasn’t told the access keypad at front door wasn’t working prior to my move-in. It makes things complicated when family is visiting, packages are be... read more
I enjoy living in this community, but there are a few concerns. When amenities break, it doesn’t seem like management makes them a priority. For example, the call box is finally being replaced, but only after residents complained for over a year. Some of the gym equipment isn’t working properly, and it’s disappointing to see spiderwebs collecting in the corners. The carpets in the hallways are also long overdue for a deep cleaning. I’m not sure I would call this “luxury living”—but I’m living. One thing I do know: if my rent... read more
I wanted to love it! We pay high rent prices to live here and they advertise a luxury experience! Which indeed you are not getting at all. When addressing concerns - the leasing staff isn’t always on the same page and/or they have their days in terms of “attitude” they just act like the residents are the problem for addressing some issues. I’ve been living here since April and I wasn’t told the access keypad at front door wasn’t working prior to my move-in. It makes things complicated when family is visiting, packages are be... read more
Terrible customer service. Call the office they always just hang up on you…
Very great place to be, but my first experience was ruined when I did not receive the information I was told would be emailed to me by the person themselves "May" that was a couple(2) months ago I understand and figured that stuff happens so i left it alone until i had time to go in person. The apartment complex i wanted became open September 21, 2024, so LAST MONTH September 2024 on the week of the 21st or the previous week I have called and left a voicemail..here it is October 1st and I have not gotten a call back at all. ... read more
Frequently asked questions about Helix
How is Helix rated?
Helix has a 4 star rating with 34 reviews.
When is Helix open?
Helix is open now. It will close at 6:00 p.m.
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