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Helena Ford Service
- Automotive
- Helena, MT
About this business
Welcome to Helena Motors, the new Ford, Lincoln, and Toyota dealer in Helena, MT! At Helena Ford Lincoln Toyota, we believe that informed buyers make happy customers. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the new, used, or Certified Used car truck or SUV of your choice. Our goal is to assist you in making a confident decision at the right dealer. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Wh... read more
Location details
3365 US-12 E, Helena, MT, 59601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I did not have a great experience with this service shop. Expect disorganization, poor time management followed with oblivion and excuses. I consider myself a patient, understanding patron but I was completely bewildered on how they conduct themselves.
I brought my Ford Transit in to the service center for a repair to the AWD system on October 22nd. I was told when I scheduled the appointment that it would be a 1 or 2 day repair. When I arrived and dropped off the vehicle, the person at the desk asked me if it would be okay to keep the car into the following week since the person who would service it was on a 5 day break or so. I said that would be okay. After 3 weeks, I had not heard anything about the vehicle so I decided to call in and get an update. In the following 15... read more
Horrible service, appointment was made for safety recall with the understanding the parts were available. Was called a couple hours later and was told parts would need to ordered and another appointment would need to be scheduled. Went to pick up my truck and had to wait 25 minutes and ask twice to get them to bring it back down to service-center.
Had a windshield wiper issue on my way north in bad weather. Mike in service was super helpful as it wasn't just a blade replacement issue as the allingment was out of back. Parts guys were fast and friendly. Service consultant ?Ryan, started it all off. Just awesome helpful guys to a poor solo traveller's in need of a fast repair to get back on the highway. Worth having as your full time service dealership!!
Great local place for really good steaks and burgers. Their New York Philly Steak Sandwich is amazing.
Frequently asked questions about Helena Ford Service
How is Helena Ford Service rated?
Helena Ford Service has a 2.7 star rating with 7 reviews.
When is Helena Ford Service open?
Helena Ford Service is closed now. It will open at 7:30 a.m.
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