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Heiser Ford
- Car Dealers
- Glendale, WI
About this business
Location details
1700 W Silver Spring Dr, Glendale, WI, 53209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone has been very friendly and has great customer service
Very disappointing experience with the Heiser dealership. I called about a part for my Ford and had a few simple questions, but the Parts Dept representative was being vague and avoided giving me straightforward answers. After providing my card information to make payment for the part over the phone, I asked for some sort of confirmation of payment or digital receipt. Instead of simply providing me one, he became argumentative decided to patronize me. When I tried to address my concerns to get an understanding, he literal... read more
I have been waiting two weeks for them to finish our deal. They said they would install a trailer hitch and clean the engine department. Do you have to wait two weeks to get your car repaired. They have now called and I am scheduled to complete our deal. Nothing wrong with this dealership. I just feel manipulated during this kind of deals. My bad.
Very disappointed with the ethics of the sales management team. My sales professional and I agreed to terms on a vehicle. I was told, to hold the vehicle until I could pick it up, I would need to send a deposit and they would contact me for payment. 2 hours later I received a text saying they have a "local" coming in to look at it in a few hours and will let me know if it is still available after they make their decision. Of course the "local" bought the truck. Then I received a call saying sorry for getting our wires crosse... read more
Frequently asked questions about Heiser Ford
How is Heiser Ford rated?
Heiser Ford has a 4.1 star rating with 1,338 reviews.
When is Heiser Ford open?
Heiser Ford is open now. It will close at 5:00 p.m.
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