Heinrich's Decorating Nook

sherie 

on Insider Pages

2 years ago

my way i had to check out the reviews after hearing talk about it at the store. I always shopped at lynn's pantry til they went out of business. Then i decided my relatives and friends that decorated used heindrics i'll try them. They have some real dated stuff but they also have a large variety of new creative items. I have experienced rudeness once maybe twice but not so bad i had to leave the store. I bekeive the good out ways the bad. 

pat 

on Insider Pages

2 years ago

Heinrich's is the best I used to go to Heinrich's on a regular basis and never failed to find what I needed for a baking project. Was always able to come up with new ideas just by walking around and looking at their supplies. I moved to northeastern Alabama 6 yrs ago and & miss Heinrich's so much!! There is nothing like their shop where I live and would really like to be able to shop there online. Really miss all the friendly, helpful staff. 

K 

on Insider Pages

2 years ago

Heinrich's Decorating Nook I have been shopping at Heinrich's for years; I love their selection and their prices are decent. I drive from New Baltimore to their location in Center Line for their variety of items. I do agree that their sales staff is not very customer-oriented, but neither is the owner. :) 

A & D 

on Insider Pages

2 years ago

Unfriendly service Unfortunately, we go to this store because they have certain items we need for our cake business. But don't ask for help! The woman that I have seen working in the "sugar room" is not friendly at all!Absolutely no customer service from her. I asked about something from the other side of the store and she shot me a look and said "I don't know". She didn't offer to find someone who could help me. She brushed me off and left me clueless. Now because of this witchy woman, I don't go there unless completely nec... read more

Lyndsay 

on Insider Pages

2 years ago

Heinrich's I think "Jane B" has her facts slightly skewed. I know for a fact there is no "designated person" for ANY area in the store other than the register, and that changes from day to day. Although some of the girls there do bring in specific items, (that they MAKE on their own time) such as painted wafer sheets, or some of the wedding cake topper items, anybody there has always been able to help me. I have never in my life seen anybody not be helped while they were there, unless they were being rude and talking on thei... read more

Kathy 

on Insider Pages

2 years ago

Heinrichs Decorating Nook I have shopped at Heinrich's on many occasions and have never had problems getting help if I needed it. The wide array of products is amazing and the books available add to the possibilities. I have also used their candy fillings- it was so easy to make a wide selection of dipped Christmas candies with the large selection of flavors and coatings available. The person working there at the time was very helpful in telling me the best way to work with the products. Prices are fair and I have recommende... read more

Megan 

on Insider Pages

2 years ago

This shop is definitely worth the recommendation. What I love about this shop, is that they are able to customize their cakes to what you desire! This shop is definitely worth the recommendation. 

Sylvia 

on Insider Pages

2 years ago

Rude! Mean! Totally Uncaring! They are so rotten here. Yes they have a lot of product but I'm driving out to Miles on Gratiot or Sarah's on John R for my decorating supplies. I've been going Heinrichs for years and I just won't tolerate their uncaring, crappy attitude any more. After questioning the cashier I came to find out that it's the owner has the "too bad, sorry about your luck, we're going to charge you double" attitude. (So charge double for that you cow!) I go there in a good mood, thinking about this wonderful cak... read more

Barb 

on Insider Pages

2 years ago

Web Site Their web page is southmacomb.suddenvalues.com Sign up for there email list. There web site has tons of pictures on the products that they carry. When you sign up for there email you will receive tons of pictures of new products recipes and dates and times for there cake decorating classes and much more.