Hecht Oral and Maxillofacial Surgery, P.C.

Anonymous 

on Wellness

7 years ago

The staff was very welcoming and helpful. The wait time was completely unacceptable. I had a 10:45AM appointment and was not taken back until 11:45. I then waited in a room in the back until 12:30. Mind you, this was just a checkup after surgery. I feel as if an hour and 45 minutes is far too long to wait to be seen for 2 minutes by the surgeon. What's the purpose of having an appointment? 

Anonymous 

on Wellness

7 years ago

The staff was very welcoming and helpful. The wait time was completely unacceptable. I had a 10:45AM appointment and was not taken back until 11:45. I then waited in a room in the back until 12:30. Mind you, this was just a checkup after surgery. I feel as if an hour and 45 minutes is far too long to wait to be seen for 2 minutes by the surgeon. What's the purpose of having an appointment? 

Barb 

on Wellness

8 years ago

Waited two hours for an appointment. No one gave any explanation or apology. Every one in the waiting room was frustrated. 

SLong 

on Wellness

10 years ago

I've seen several oral surgeons for TMJ and Dr. Currie is absolutely the best. His laid back bedside manner put me at ease. All my questions were answered and the staff went out of their way to ensure I was well informed and confident with my care. After having surgery, the followup care went far beyond expectations. I would recommend them to anyone with TMJ. 

Sunflower 

on Wellness

11 years ago

I was NOT impressed at all with this office! When we walked in, I felt like the entire staff was robotic and and everything they said was a "rehearsed" speech. My son had the appointment for a consult for wisdom teeth removal which we showed up 15 minutes prior to hand in our paperwork etc. The receptionist spoke fast and quiet and was hard to understand. We were instructed to take a seat, where we remained for 1 hour before another "robotic" staff member took us to a room. We again waited another 20 minutes to be seen by th... read more

Anonymous 

on Wellness

12 years ago

Was this provider's staff friendly? Yes, they went above and beyond Was this provider's office clean? Yes everything was neat and sterile Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately 

PAM ECKENRODE 

on Wellness

12 years ago

Is this provider easy to reach in an emergency? Absolutely! I can always count on them Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Does this provider remember you by name? Sometimes, but not always Was this provider's staff friendly? Yes Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would 

Anonymous 

on Wellness

12 years ago

Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Was this provider late to your appointments? No, they were on time Did this provider prominently display their diplomas or business license? Yes Was this provider's office clean? Yes everything was neat and sterile 

Unsatisfied and Upset 

on Wellness

12 years ago

They barely gave me any information at all. I'm going to have to have to see more patient, caring doctors. Their staff was most friendly, however. They get a star for that. I wish the same could be said of Hecht. He was the most brutish, unprofessional, and downright arrogant condescending little prick I've ever met with a license to practice surgery. Terrible bedside manner, and I felt like I was being spoken to like a five year old. I'll never go back to that man.