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Hebert's Town and Country Chrysler Dodge Jeep Ram
- Car Dealers
- Shreveport, LA
About this business
Location details
1155 E Bert Kouns Industrial Loop, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
From sales, service, and finance, this dealership has been an absolute nightmare. We bought a vehicle, easy process, but a month and a half later, the transmission went out. Thank goodness we had an extended warranty, but getting it was like jumping through hoops. The initial salesman seemed as though he couldn't care less when we notified him that the vehicle was inoperable. We were then unable to get a hold of anyone to get a copy of our warranty contract-it was never mailed. We finally were able to get it emailed with Bre... read more
From sales, service, and finance, this dealership has been an absolute nightmare. We bought a vehicle, easy process, but a month and a half later, the transmission went out. Thank goodness we had an extended warranty, but getting it was like jumping through hoops. The initial salesman seemed as though he couldn't care less when we notified him that the vehicle was inoperable. We were then unable to get a hold of anyone to get a copy of our warranty contract-it was never mailed. We finally were able to get it emailed with Bre... read more
Damascus Jamison is super helpful and friendly!!! 10/10 awesome!!!!
I recently bought a 2019 Ram 1500, The staff is good at sales, but no followup! The dealership put new tires on the Ram "wrong size” causing a -10% error on the speed indicated. Truck was supposed to have 275x55x20, I got 35x12.5x18, I told my salesman, and he said he would check into it, never happened. The salesman was going to check on another FOB (only had one ratty one), never happened, they overcharged me $240, that I was supposed to reimbursed, never happened! I didn’t even get a hardcopy of the sales contract, and wa... read more
Bought a brand-new wrangler from this dealer. The car started having trouble, especially an electronic ticking noise from day 2 of ownership. The car was in the shop for 90+ consecutive days. The "Customer Retention Team" from Stellantis refused to check their voicemails, emails, or directly answer calls. The last (3rd attempt) trip to the dealership, I got sick of the lack of having a mode of transportation and took the car back, to look for a different service shop or a local mechanic. I checked the dashcam to see what sor... read more
I wouldn't normally review but this has been miserable. Staff is constantly changing, repairs take forever and no communication. I had to call back 3 times in a month to get a status update and the final time they tried to charge me more than quoted. Not by a little but almost 1.5x without my authorization.
If you prefer to spend large amounts of money repairing vehicles immediately after buying them, Tim Short Auto Group is just the dealership for you! If you prefer dealers who do not stand behind their products, come on down to Tim Short Auto Group! I purchased a 2024 Chevy Silverado with 26,000 miles. 10 DAYS LATER, I received a warning on the dash that the rear brake pads were low. I took it to the local Chevy dealership to have the brakes inspected. Imagine their surprise, AND MINE, when they discovered all 4 rotors a... read more
Went to buy a car 10TH JAN Put 1,500 down we take care of city workers...not..went in on Sat 10th jan. Salesman said paperwork, financing. Test drive. Etc done in an hr ...not... impossible. Said I would be back on Tues the 13th (i and my wife had to leave and go to work) would be back on Tuesday 13th to finalize the paperwork AFTER SIGNING PAPERWORK RUNNING CREDIT.( John MGR. KEN ASST MGR said no problem) after running I and my wifes credit score of 1500 They said (john) no problem . GET A CALL ON MONDAY CAR SOLD.. WELL R... read more
Finnegan Dodge is the worst place ever to take your car. DON'T DO IT. I WILL NEVER TAKE MY CAR THERE EVER AGAIN. AND THIS IS NOT THE FIRST ISSUE I HAVE HAD WITH THEM. IT IS ABOUT THE 5TH ONE. I took my 2023 Dodge Challenger there on Saturday 1/10/2026. I booked my appointment online and I wanted them to do my State inspection and I keep hearing a rattling where my muffler is. So I dropped it off at 12:30 even though my appointment wasn't until 2 but I said that's fine do what you need to. So I went back home. It was... read more
Frequently asked questions about Hebert's Town and Country Chrysler Dodge Jeep Ram
How is Hebert's Town and Country Chrysler Dodge Jeep Ram rated?
Hebert's Town and Country Chrysler Dodge Jeep Ram has a 4.4 star rating with 1,474 reviews.
When is Hebert's Town and Country Chrysler Dodge Jeep Ram open?
Hebert's Town and Country Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 8:30 a.m.
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