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1530 Monroe Ave NW, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:30 a.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:30 a.m. to 5:30 p.m. | |
| Sat | 08:30 a.m. to 5:30 p.m. | |
| Sun | 08:30 a.m. to 1:00 p.m. |
If you are reading reviews in your search for the most peaceful way to lay your loved one to rest, my heart is with you. I cannot say enough good things about the kindness Dr. Smith showed our family, most importantly our dear Harley, in his final moments. She has a very calming and comforting energy. She explained everything so well, gave us time to ask questions, and walked us through all the steps when we were ready. She allowed us to grieve in private and the care she took gently tucking him in for his ride leaving our h... read more
I can't say enough good things about our experience, during one of the hardest times of our lives. From the very first contact with their care coordinators, I was met with genuine, patient, and thorough guidance about the process. When the day came, Dr Smith was both professional and compassionate; hardly feeling like someone our family had just met during such a raw moment. Thoroughly impressed and eternally grateful that our last moments with our boy were so special.
I cannot recommend Heaven at Home enough. From the very first phone call to the home visit, Dr. Amy and the Heaven at Home team were absolutely amazing. They handled everything with such compassion and empathy, making a heartbreaking experience as peaceful as possible. What meant the most to us was that they never rushed the process of saying goodbye. They even took the time to sit and talk with us, letting us share fun stories about our pup. It felt like they genuinely cared. If you are looking for a kind, supportive team ... read more
I believe the amount of 5 star reviews during the most devastating moment of people lives speaks for itself. Dr. Smith is such a kind, compassionate, gentle person. I am absolutely blown away, she drove to me during a snowstorm for an emergency. My sweet cat, my childhood pet who I had for 17 and a half years rapidly declined and I could not bare to watch her suffer as her body was in the process of shutting down. Dr. Smith walked us through the process, reminded us of how she was feeling. My sweet girl was suffering for nea... read more
I have had great experiences in the past. The vet this time was very patient and took her time not rushing me. The only issue they forgot to make a ceramic foot print as requested. It is a mistake but it hurts. I hope they come up with a check and balance system so that does not happen to anyone else.
Heaven At Home Pet Hospice has a 5 star rating with 257 reviews.
Heaven At Home Pet Hospice is closed now. It will open on Tuesday at 8:30 a.m.
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