Heating and Cooling Drs of Brookfield and Wauwatosa LLC

Mike B 

on Google

a month ago

Our furnace was making an awful noise. I called William at 7 am. He said he would be there in fifteen minutes. Fifteen minutes later he arrived. He diagnosed the issue and said he would have to get the part and would be returning in about 45 minutes. True to his word he was back in 45 minutes with the new part. He installed the new part and cleaned the furnace. Had us up and running in no time. Response to service call was super fast. Installation was completed promptly. We have used William in the past and the service was a... read more

Shivam Bharti 

on Google

3 months ago

I had an emergency issue where my heating won't kick in over the weekend. I called for an emergency visit. Within a few hours William showed up, found out my thermostat and igniter is faulty and repaired within the next couple of hours. It can't get better than this. William did an excellent job explaining about the issue and took care of it immediately. I am very happy with his service and will utilize him again for future maintenance work. With spare parts and labor, the overall work done was fairly priced. William, thanks... read more

Samantha 

on Google

a month ago

Explained what needed to be done and how they did it and did it where I understood it, helped get financial help and very respectful and friendly. Highly recommend to anyone they are great guys Chris and A.j thank you 

Andrew L. 

on Google

4 months ago

Today I had William come over to diagnose the issues with my furnace. For the last month or so it’s been working on and off. My landlord has had someone come out and try to fix it with no avail. Today William came out and was able to quickly diagnose the issue and work with my landlord to come up with a fix. William was pleasant and professional. I am glad that he came out and that my issue is being resolved! Definitely recommend! 

Maritza Ugarte (Mitza) 

on Google

6 months ago

Initially, very responsive and answered all my questions (William) and then Chris/AJ installed our new unit quickly after our initial call. The service was done between 48 hours which was a great turnaround. Amending my review because we have since asked for William’s assistance in filling out an insurance form requested by our insurance and he has not sent it even after my husband has sent it over email several times. Again, the service and techs were great but it had been frustrating and a prolonged process for us to get... read more