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Heatherwood Apartments

3.5

About this business

Heatherwood is surrounded by lush, mature landscaping. It is conveniently located just minutes from WA-500, I-205 and a wide variety of shopping and dining options including Vancouver Mall, Costco, Red Robin and Olive Garden, to name a few. It is also right on the C-Tran bus line. 

Location details

7300 NE Vancouver Mall Dr, Vancouver, WA, 98662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.550 reviews
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Jane D.'s profile image
8 months ago

Consider Something Else I've lived at Heatherwood for a few years. At first it was okay, even though the apartment units themselves are kind of dated and run down. My unit doesn't even have a microwave, and there is very, very minimal kitchen counter space. TBH, it's gotten pretty sketchy here - I don't feel super safe. It's also a place where you can hear your upstairs or downstairs neighbor's bathroom fans, and constant noise. It's bad - it's like you hear every move from your neighbors. The walls seem paper thin. I've hea... read more

K K.'s profile image
3 years ago

Management is really that bad I have lived at Heatherwood for 5 years. The first 3 years were great! About two years ago we got a new manager and the constant harassment and neglect began. For some reason nobody had any parking issues the first 3 years I was here. When I moved in i was given a garage and designated numbered parking spot in the lot. New manager came in and took away everyone's designated spot and its been a nightmare ever since. Every single month we receive some sort of notice about the new parking policies.... read more

Business response:

We’re sorry that you are unhappy about the recent parking inquiries at Heatherwood, but parking spaces are at a premium and each apartment home has one designated carport or garage space and are allowed only 2 vehicles per unit. Since there seems to be many unauthorized vehicles on the property, the management is trying to determine which vehicles are registered and which are not. The tow trucks recently on the property were there to move vehicles for a tree removal project – please know that we do not tow or move vehicles u... read more

Gina R.'s profile image
3 years ago

All the HYPE and Top place to Live in 2021 Vancouver, WA I have lived all over America in all regions (PNW, South, Midwest and East coast) and Heatherwood has by far been the best experience. There has been a change in management and since then, the other less than 4-star reviews I believe are obsolete and do not paint a true picture of the current management, because since 2020 it has been EXEMPLARY. I am right by the office and have no issue with anyone on property smoking, nor do I ever see anyone smoking at the office as... read more

Noel A.'s profile image
6 years ago

It was fantastic ... at first Well our time here at Heatherwood has finally come to an end. After three years we have decided to look elsewhere due to several factors. Without going into detail, I will say that in the beginning this was a wonderful community and the location is convenient. We live directly across from the main office and although this is a smoke free community the staff will stand outside and smoke cigarettes while enforcing the no smoking rule on residents. That’s just one of many annoyances my wife and I h... read more

Business response:

We are sorry to hear you became dissatisfied with your time at Heatherwood. We understand how a change in Management can be difficult and we strive to be aware of all our residents concerns. While it’s difficult to satisfy the desires of all 190 units we can only accomplish that if we are made aware of the issues. We are sure you will enjoy the new home you purchased and wish you all the best. 

Mary S.'s profile image
6 years ago

Worth the Money I viewed a model unit today. All the pictures are accurate, the property and apartment were beautiful, and the location is great! Would be a lovely place to call home. Love the indoor pool; heard they have a hot tub as well. Thanks for the showing. 

sandara s.'s profile image
sandara s. 
6 years ago

Please train your current staff members I would like a bit of respect from the staff when addressing concerns or requesting maintenance orders. Earlier in the year the owners ran off the only competent office team that I've seen in my 7 years of living here at Heatherwood and ushered in an annoying, non personable pair of think-they -know it alls. Maintenance is ok 

Business response:

I am so sorry that you felt that you were disrespected by the Management Staff at Heatherwood. We in no way think we know everything and am sorry that you perceived it in that way. In fact we are just trying to sort out all of the problems, including but not limited to lack of proper legal documents concerning residents, property and safety practices that had became the norm among tenants and were not corrected by the prior "competent" office team. Unfortunately, coming in and enforcing rules that should have been common sen... read more

David J.'s profile image
David J. 
7 years ago

Look elsewhere When we first moved in the place was great. This was five months ago to date next month our lease is up and we will be moving. Lots of car prowling, nosey neighbors and lazy maintenance. We are in our early 60’s and planned to stay for a long time but that’s changed. Beware 

Business response:

We are so sorry to hear that you are unhappy with your residency here at Heatherwood. Since the transition to a new management team in June 2018 we have not had any reports of car prowls from our security officers who patrol the grounds nightly. As far as the noisy neighbors and issues with maintenance, have you contacted management with your concerns? We would love to help you resolve any issues that you have now or in the future. Heatherwood Apartments 

Cherish N.'s profile image
Cherish N. 
9 years ago

Spacious, nice and quiet Large living area, the bedrooms are really nice size and the master has a walk in closet. Compared to most other apartments the price is really low. The grounds are kept nice and green and the pool is right out our back door. The neighborhood is pretty good, not a lot of noise or riff raff. Definitely one of the better places to live in Vancouver, Washington. 

Frequently asked questions about Heatherwood Apartments

How is Heatherwood Apartments rated?

Heatherwood Apartments has a 3.5 star rating with 50 reviews. 

When is Heatherwood Apartments open?

Heatherwood Apartments is open now. It will close at 6:00 p.m.  

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